[Resolved] HDFC Securities — Amount deducted but not credited in trading account or ledger

Faisal Thakkur

Address:

Mumbai

I purchase equity share of gail india on 4th january after market closed . Money got debited from my saving accoung but not credited in my trading account customer id : 55768344

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Aug 7, 2021

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2021

HDFC Securities Customer Care's response We are unable to find any orders placed on 4th Jan'21. You are requested to check the ledger report after market hours by following the below steps:
Login to www.hdfcsec.com > Reports > Contract notes and ledger > Financial ledger

The debited amount has been reversed in your bank account. In case of any other concern/query, please connect with us on 39019400 /[protected] or write to on [protected]@hdfcsec.com