[Resolved] HDFC Securities — Suspended my cash transaction

Prakash Lunkad

Jul 8, 2021

Address:

Pune

JUNE 2021
My name is Prakash Manikchand Lunkad I called up the HDFC securities office for a phone transaction of a script I was informed that my account has been suspended for cash transaction and I need to submit my KYC documents. I did so on 30th June 2021 to my home branch post which I am running from pilar to post to get my account active.
I am unable to do any transactions. I tried calling HDFC sec office in Pune to M/s Varsha however she replied very rudely that since my account is not in pune office she cannot help me and she has to attend other customers so she hung up on me.(supposedly it has been shifted to mumbai without my knowledge)
I am not able to access my shares and transact for past 7 daysq

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Sep 17, 2021

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

HDFC Securities Customer Care's response We regret the inconvenience caused to you.

Please provide us with your trading account number/bank customer id / Demat account number for further assistance.

Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com