[Resolved] HDFC Securities — Unauthorised charges

abhi.mktg

May 10, 2021

Address:

Mumbai

I am an old customer of HDFC bank and thus HDFC Secturities. I am charged unauthorised charges from HDFC Securities on 8th May 2021 and 10 may 2021. The details are as follows :
(a) On 8th May - Net PI to HSL Sec A-c 249634400602340029410 - Ref no.[protected] Amount - Rs.1395
(b) On 10th May - Net PI to HSL Sec A-c 249634400602340029410 - Ref no.[protected] Amount - Rs.5024.87
These are values which are not even nearby anywhere close to the brokerage charges for the trades I placed on the HDFC Securities Portal.
I request you to please reverse the charges and explain this. My HDFC Securities account details are as below :
*Trading Account No. - 2496344
*DP Account No.[protected]
*DP ID - IN301549
*Linked HDFC bank account no. - [protected]
*Name - Kumar Abhishek
*Contact no. - [protected]
*Email id - abhi.[protected]@gmail.com

Was this information helpful?

No (0)

Yes (2)

Sep 17, 2021

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

HDFC Securities Customer Care's response We sincerely regret the inconvenience caused to you.

We understand that our customer care executive has assisted you with your mentioned query.

For any trading related concern you may write to us at [protected]@hdfcsec.com or call our customer care number at 39019400 / 49360469