[Resolved] Healthkart — bill not received and fakeness of product | |||
I order On gold standard whey protien 5 lbs CAFE MOCAA CHINO flavour order No.HKM[protected] which is i recieved through courier from XPRESSBEES ..THE ORDER MIGHT TO BE FAKE .Firstly there is no bill inside the box which contain gst and tin no ...secondly the batch no and mfd no on the bottom of jar was not properly written some words are clear on that cant even seen properly . Thirdly the scratch code on the jar given by the bright commodities .. when i verified that unique code the result shows that the product is already verified how can it be posible that is unique no only the reciever can verify that no instead that shows the product is already verified .ThESE ARE THE SIGHNS OF FAKENESS OF PRODUCT ... kindly action to be taken on that and give me a valid feedback and i want the bill copy from u of that product ... Was this information helpful? | |||
Jun 4, 2019 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support May 02, 2019 HealthKart Customer Care's response Dear Mohit, Greetings from Healthkart. We wish to inform you that we always provide genuine and authentic products. As informed by our representative on call, the product is delivered from one of our reliable vendors and is 100% authentic. Should you have any doubt or query regarding the product, you may contact the brand directly. We have also shared the required invoice on [protected]@gmail.com. Please let us know if there is anything else we can assist you with. For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart! | |||
 2 Comments | |||
Comments
I ordered the order on May 10! Which was to be available on May 18 but the same product got out of delivery on May 16 which I have not yet received?
Reply
Mr. Mohit Punia are you still alive after eating the protein powder sent by Healthkart. Two days ago I received a gainer from Healthkart without GST bill. I was excited and consumed it and only then realised that the GST bill was missing. I'm afraid to consume it now.
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