[Resolved] Healthkart — Herbalife Formula 1 Nutritional Shake Mix, 0.5 kg Orange Cream

nileshz1234

from Mumbai, Maharashtra

Address:	Panchkula, Haryana, 134116
Website:	Healthkart

Hi,

Herbalife Formula 1 Nutritional Shake Mix, 0.5 kg Orange Cream purchased from healthkart on 23 Dec. 2016 and after taking for 3-4 days, I feel like dizziness and also facing the issue of eye burning and headache.

Same product I had purchased from Herbelife website and I didnt see any health issue before this. I am not sure whether the product purchased from healthkart is the same which I purchased from herbelife .

Am looking forward to get your responses asap...
Purchased order is HKD[protected]

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Feb 27, 2017

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2017

HealthKart Customer Care's response Dear Nilesh, we are sorry to hear about your health. We don't want our customers to face such issues after consuming any supplement.

Please don't worry, we have arranged a call back for you from our health expert & post discussion we'll assist you accordingly.

Your patience and understanding is appreciated.

Thanks
Stay Healthy
Team Healthkart

Jan 20, 2017

Updated by nileshz1234 Hi,

I had talked to your advisor Mr. krishan on 17 Jan. and had shared my feedback about the herbal product and then he told me that healthkart team will update about concern that I have but still I didn't get any updates from your side.

looking forward to get your responses asap..

Verified Support

Jan 21, 2017

HealthKart Customer Care's response Dear Nilesh, as per our telephonic discussion, please share snapshot of the product displaying "Batch No. & Expiry details" at [protected]@healthkart.com. We'll share it with our concerned vendor & as soon as we'll get an update from them we'll confirm about the next course of action.

Thanks
Stay Healthy
Team Healthkart

Jan 23, 2017

Updated by nileshz1234 Hi,

Below is the details about batch no and expiry date for both orange shake and chocolate flavor.

1) orange shake

B.no A26708A00
Mfg. nov_ 2016

2) chocolate flavor
B.no A26712M14
Mfg. Nov 2016

PFA screenshot for the reference.

Verified Support

Jan 25, 2017

HealthKart Customer Care's response Dear Nilesh, as per our telephonic discussion refund has been initiated for the amount 1172, the same would get credited to the source within 7 - 10 business days.

Thanks
Stay Healthy
Team Healthkart

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Comments

nileshz1234

from Mumbai, Maharashtra

Hi,

Below is the details about batch no and expiry date for both orange shake and chocolate flavor.

1) orange shake

B.no A26708A00
Mfg. nov_ 2016

2) chocolate flavor
B.no A26712M14
Mfg. Nov 2016

PFA screenshot for the reference.

nileshz1234

from Mumbai, Maharashtra

Hi,

Today, I tried herbal shake with chocolate flavor that I had purchased along with Orange milk shake and facing the same issue like I am getting a body rash, my eyes itch, headache and dizziness. I am sure that there is something wrong with the product manufacturing with below given batch and if this problem persist long time for me then it will be difficult for me to purchase the herbal product from Healthkart.

Below is the batch details of product.
chocolate flavor
B.no A26712M14
Mfg. Nov 2016

Thank you,
NIlesh -[protected]

Madhumitha123

from Coimbatore, Tamil Nadu

Hi I need to cancel my order as I ordered a wrong product instead of other. There is no option to cancel in your website. My order id- HKM[protected]. Kindly do needful. I have ordered cash on delivery yeaterday

Mai No

from Guwahati, Assam

Its been 7 days and still i didnt get any information about the location of this product. It was just showing that the product has been shipped from the store. No reminder call came from the delivery store yet. Please, solve it. The delivery time is running out.