[Resolved] Healthkart — its been more than 15 days and still haven't received my order

adithya17

from Bengaluru, Karnataka

Feb 10, 2019

Address: 560102

Order id : hkd[protected]
Order date : jan 25, 2019
I have tried all means to tell them that i have not recieved my order yet. I cannot even cancel my order. The customer care team is the worst. They just give false promises saying that it'll surely be delivered by tommorow for all these days. If someone can suggest me what actions i can take against them, it would be of great help.

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Feb 12, 2019

Complaint marked as Resolved

I finally recieved my package. Thanks

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

HealthKart Customer Care's response Dear Adithya,

We regret any inconvenience caused by the delay.

As per our records we are encountering delivery delay due to some operational issues at courier end.

We have highlighted the same to the concerned team and arranging to deliver the same at the earliest.

Your order will be delivered within 1-2 working days.

We request your cooperation in the interim.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

Feb 14, 2019

HealthKart Customer Care's response Dear Adithya,

Thank you for the confirmation.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Comments

Ahmajaz

Mar 15, 2019

Hi, I have order and Muscle whey protein. I have choose option of cash on delivery. But now I want to cancel this order. I couldn't found any option for cancel the shipping of this product. Please let me know from whom I have to contact for cancellation of this product. My order number is HKM[protected]