HealthKart Complaints & Reviews

Address: Sector14, Gurugram, Haryana, Gurgaon, Haryana, 122001

I bought a product from healthkart. The product was in open state and hence i asked to return the product and get a refund of the amount. The company initiated the return, the package was picked up, but as per healthkart, the package is not delivered to them even after 15 days. The package was to be shipped from noida to hyderabad and the shipment was arranged by healthkart. They have stopped responding to my emails. Every time i call them they ask for 48 working hours and never get back. Its a fraud company who is selling fake/open packages/products and when asked for return does not entertain customers. My money is stuck with them for over a month now and they do not intend to return it back to me.

May 10, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Apr 09, 2019

Updated by VishalThakur21 The order number for the prduct is- HKM[protected]

Verified Support

Apr 09, 2019

HealthKart Customer Care's response Dear Vishal,

Greetings from Healthkart.

We sincerely regret the inconvenience caused. We would request you to please share your order details with us so that we can assist you better.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Apr 09, 2019

Updated by VishalThakur21 I had already given the order details in the comments.
The order number for the prduct is- HKM[protected]
As stated earlier, I have made multiple calls and written multiple emails on the given contacts, but of no use

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R

Raghu shejwadkar

from Mumbai, Maharashtra

Apr 24, 2019

I want cancel the order but can't because it's saying order shipped.. I tried to many times to help line no but no one replied and i want cancel it.
My name Raghavendra Nagesh shejwadakar
[protected] please solve me
This is not good for company that we can't cancel the order .we are consumer we can cancel any time..it's our right to do

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Firstly, i received the order confirmation much later after the money was already deducted from my account. The order was made on the 2nd of april and i paid for it by internet banking. I cancelled the order on the 3rd. By when will i receive the refund? I have noticed that a lot of people did not receive their refund on time and i require the money to be sent back to me as soon as possible.

May 4, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

HealthKart Customer Care's response Dear Avantika,

Greetings from Healthkart.

We have initiated a refund of Rs.509 back to the source and once initiated, it takes 7-10 business days for the amount to reflect in your account.

It's a maximum time frame that we have shared with you however, you may expect it earlier also.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Apr 06, 2019

Updated by Avantika Kadapatti I am yet to receive my money. I'm very ill and I would appreciate it if you sent it as soon as possible. It should not take so long to refund a simple sum of 509 Rupees

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B

billasrinivas

from Hyderabad, Telangana

Apr 16, 2019

I want to cancel my order. Be cause I want to place a fresh order.
I have selected option cash on delivery. But I was unable find order cancel option. So please cancel my order.

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S

Sangram Reddy

from Hyderabad, Telangana

Apr 24, 2019

I have ordered muscleblaze whey protein on 10 April but I chose my old address now I want to change the address how can I do that ?

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D

Dineshu444

from Jammu, Jammu and Kashmir

Oct 3, 2022

I want to pay my order but order not confirmed, but Money got deducted from my account.

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I want to cancel the order that i placed on the 2nd of april. I am worried that the product may be faulty or not delivered on time, as many people have faced this issue. I am concerned that if i cancel my order then healthkart will not send my money back to me. How can it be ensured that i will receive my money back? I want my money back in a week.

May 7, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

HealthKart Customer Care's response Dear Avantika,

Greetings from Healthkart.

We have initiated a refund of Rs.509 back to the source and once initiated, it takes 7-10 business days for the amount to reflect in your account.

It's a maximum time frame that we have shared with you however, you may expect it earlier also.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Apr 05, 2019

Updated by Avantika Kadapatti I have contacted your customer care and have no response. I am yet to receive my money and it has to be sent in the next 3 days as per my accountant and lawyer's orders, technical reasons

Apr 06, 2019

Updated by Avantika Kadapatti Why is your customer care not responding to my e-mails and why has my refund not come through yet?

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Address: Plumeria Gardens,, Omicron III, Gautam Buddh Nagar, Uttar Pradesh, 201310

Website: Healthkart

On the Healthkart app, I have paid Rs 1976 via UPI on 31st March 2019 at 3:45 pm, for Muscleblaze Whey Protein, 2.2lbs cafe mocha flavour. The payment has been made and money deducted from my account but the order was not placed on the app. (I got no response from the app).
Kindly look into the issue as money has been deducted from my account and I have got no response from the app.

Mar 31, 2019

Complaint marked as Resolved

I got the message for the order being placed after one and a half hours. Still thankyou for looking into the issue or it was possibly a delay in the system.

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

HealthKart Customer Care's response Dear Nipun,

Greetings from Healthkart.

Thank you for sharing your concern with us, as confirmed by you the issue has been resolved now. Please let us know if there is anything else we can assist you with.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

Apr 01, 2019

HealthKart Customer Care's response Dear Nipun,

Greetings from Healthkart.

Thank you for sharing your concern with us, as confirmed by you the issue has been resolved now. Please let us know if there is anything else we can assist you with.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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V

Vikas parihar42

from Delhi, Delhi

Apr 3, 2019

I have not received my product . It's been shipped from 25 March 2019 and date of delivery was 27 March 2019.

My order number is HKM[protected] via book my packet.
Please look into the matter or I will cancel the order.

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S

sid chhetri

from Durgapur, West Bengal

Apr 5, 2019

My Order id is HKM[protected] which I ordered by mistake its been 4 days but I still not got the refund. In case of amazon they gave me the refund within 1 hr. Healthkart service is the worst.

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Address: 560068

Hello,

This is my third time ordering protein from healthkart and this time the way I got the product it does not look genuine I feel like someone opened it and probably tried mixing something else
My order number :
Invoice number :112593
Iam also attaching the pic of the protein powder box so you can see how I received it and also the invoice copy

Iam extremely disappointed ( as I have raised 0 complain on product quality ) but this time I strongly feel something is wrong
Note: I alsmot payed 7800 for this (which makes me more sad and disappointed with you guys ) 😔

Apr 28, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

HealthKart Customer Care's response Dear Vikas,

Apologies for the inconvenience caused.

To resolve this, Please help us with the pictures of the product received on [protected]@healthkart.com along with the carton box from all the sides (top, bottom, front, back) showing its exact condition, name, bar code, and importer sticker.

Also, please confirm the condition (tampered or not)of the carton box at the time of delivery and if the product was containing any bubble wrap or not.

Please ensure that the pictures are shared within 14 days of return policy.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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I have ordered healthkart chia seeds 100% natural roasted, 0.2kg on[protected]. The total amount is ₹221. Payment was done through bhim upi and payment was successful, but in healthkart, the order is still not placed. Kindly confirm the order as early as possible. Kindly make your payment networks error free as this is the second time it is happening.

Apr 18, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

HealthKart Customer Care's response Dear Shruti,

Greetings from Healthkart.

Apologies for the inconvenience caused. We would request you to please share your registered mobile number with us so that we can check the same and resolve this on priority.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: N-N26backside sai dass school, 144002

I have order mass gainers from your site. But due to some problem i am not able to receive my order yesterday. I was on my job. So i asked to the delivery boy to give my parcel to my mentioned address. But the delivery boy who has to take my delivery doest'nt have any manners how to talk with girls. He talk with my sister very rudely. I dont want to order any produtct from this site.

Apr 17, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HealthKart Customer Care's response Dear Sir/Ma`am,

Greetings from Healthkart.

Apologies for the inconvenience caused. We would request you to please share your registered mobile number or order ID with us so that we can check the same and share strong feedback to the logistics partner.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: No 25, mutturayaswamy layout, behind anjaneya temple , nyanappanalli, 560068

Order number is hkm[protected] and i ordered a protein powder. I kept getting messages saying i have postponed the delivery but i didn't even get a call from delivery people.

I got a call from them today asking if i was available for delivery just like i got calls since saturday so i asked them to cancel the order.

One hour after this call, i got a message and a mail saying the product has been delivered to me. I have not received the product and since this order is prepaid, i want to know if i am ever going to get the ordered product or my money back.

Apr 7, 2019

Complaint marked as Resolved

Product received

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HealthKart Customer Care's response Dear Poornima,

Greetings from Healthkart.

We wish to inform you that we have shared it with our logistics department and the same will be shared further to arrange proof of delivery.

We would request you to please allow us 24-48 working hrs so that we can arrange the proof of delivery.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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A

Arunsingh810

Mar 27, 2019

I ordered healthkart multivitamins from your website and paid via upi and recieved payment confirmation message from my bank .
BUT my order was not placed and i didn't got any refund .kildly look into the matter, either place my order or initiate refund.
my reg mobile no is [protected]
[protected]@gmail.com

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I was ordering heakthkart 100% pure whey protein on healthkart app. It was showing error with debit card so i paid through net banking. But when i paid through net banking, my money got deducted and there is no order placed on 20 feb 2019 at around 12.30 am.
I need my money back.
Please refund it fast.
My email id is [protected]@gmail.com
Check my phone no. [protected] associated with it
Name - ashutosh rai

Mar 27, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

HealthKart Customer Care's response Dear Ashutosh,

Greetings from Healthkart.

As per our records, your order HKA[protected] is successfully placed and shipped from our warehouse. You can track the same at order status on our website by logging into your account.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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I placed an order for healthkart chia seeds 100% natural roasted, 0.2 kg and 2 bottles of nouriza organic apple cider vinegar 0.5 l, unflavoured. I paid the amount from upi, the entire amount got deducted from my bank account, but my order wasn't placed. Kindly resolve this issue at the earliest and process my order. The transaction id is[protected]

Mar 22, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

HealthKart Customer Care's response Dear Shruti,

We regret the inconvenience caused to you.

We request you to please share your registered contact number or email id so that we can check and assist you further on same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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A

Amanyd

from Delhi, Delhi

Mar 6, 2019

I ordered 11 lb muscleblaze mass gainer and 0.66 lb muscleblaze creatine on healthkart app.My payment was successful by mobikwik. Amount of 3398 rs. was deducted from my account. But order not placed on healthkart app.
Please refund my money back or place this order.
My email id is [protected]@gmail.com. My phone no is [protected]
Name - Amandeep

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Payment deducted through upi but order not confirmed

I have paid through upi 4799 for the product ultimate nutrition prostar 100% whey protein, 5.28 lb chocolate creme.
My money is deducted but order is not confirmed please resolve this issue asap.

Payment to "bright lifecare pvt. Ltd." [protected]@paytm using google pay is done.

This is really pathetic service. I do not expect this from healthkart.

Mar 17, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

HealthKart Customer Care's response Dear Malakh,

Greetings from Healthkart.

We regret the inconvenience caused to you.

We would request you to please share your registered mobile number with us so that we can check and assist you on same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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V

Vishal Bhilware

from Varanasi, Uttar Pradesh

Feb 19, 2019

I want to cancle my prepaid order. please do it.
And refund to my paytm account.

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M

Mehramehra

from Mumbra, Maharashtra

Jun 14, 2022

Money debited but order is not placed

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I ordered muscle blaze bcaa gold on 31 jan and paid money by upi yesterday on 2 feb i got message that your product is delivered and it got reflected on healthkart app as well but i did not get any prodect delivery.
First time i ordered from healthkart and this happend please look into this as early as possible.
Thank you
Mail id: skh. [protected]@gmail.com

Feb 4, 2019

Complaint marked as Resolved

Great service

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HealthKart Customer Care's response Dear Sohail,

Greetings from Healthkart.

We wish to inform you that as per our records your order ID: HKI[protected] has been delivered to you. Please confirm, if you still haven't received the parcel.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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S

Sanu Burman

from Churachandpur, Manipur

Feb 27, 2019

Aapka product break h hmko return krna h

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Today on 28 january 2019, i have placed an order for ultimate nutrition iso sensation 93 5lb, chocolate fudge flavor. I have paid successfully using upi attached is the transaction details for your reference.
I have also taken the snapshot of the payment page.

Instead of successfully completing the payment, my order is not visible under the my order section of the profile in health kart mobile application.

Can you please look into this matter. Also my order is to be delivered within next 3- 5 working days i. E around sunday or monday.

Waiting for an early resolution to this issue.

Jan 29, 2019

Complaint marked as Resolved

I got a notification from home about my order and the order is finally showing in my orders now Thanks HK

HealthKart customer support has been notified about the posted complaint.

Jan 28, 2019

Updated by dishant.anand image for transaction attached

Verified Support

Jan 29, 2019

HealthKart Customer Care's response Dear Dishant,

We regret the inconvenience caused to you.

We would request you to share your registered mobile number so that we can check the issue and update you on same accordingly.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

Jan 29, 2019

HealthKart Customer Care's response Dear Dishant,

Thank you for the information.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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L

Loveable Boy Aakash

from Dehri, Bihar

Feb 12, 2019

Whey protine have a fake supliment he doing a side effects on my liver pls refund and replace my product and give my money.
pls replace my product and return my money...
my contact no-[protected]

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Loveable Boy Aakash's reply, Feb 1, 2019

pls return my product...

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I was ordering muscleblaze 8.8lbs whey performance chocolate on healthkart app. It was showing error with debit card thats why i paid through upi. But when i paid through upi, my money got deducted and there is no order placed on 8 january 2019 at around 11:30pm
I need my money back.
Please refund it fast.
My email id is [protected]@gmail.com
Check my phone no. Associated with it
Name - Anubhav Sharma

Jan 10, 2019

Complaint marked as Resolved

I had mailed the company regarding the issue and even contacted their customer care for resolving the issue and they assured me that I will get my money back within 7-10 working days

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

HealthKart Customer Care's response Dear Anubhav,

We regret the inconvenience caused to you.

Would request you to please share your registered mobile number with us so that we can check the details as we are unable to check any details with given e-mail id.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Placed with wrong address. Please cancel my order hka[protected]. Its a muscleblaze whey protein 2.2 lb rich milk chocolate. Couldn't find the option of cancellation. The payment was done online. The number was registered with a different user before and the number is mine now. Unfortunately, the address was saved and the item was ordered with wrong address. Need to cancel the order since i will be order a fresh order with my own address.

Jan 26, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2018

HealthKart Customer Care's response Dear Shahbaaz,

We wish to inform you that we have forwarded the request to cancel the order in-transit, would request you to please allow us 24-48 working hrs so that we can cancel the order and initiate the refund.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Dec 21, 2018

Updated by Deep Roychoudhury Thank you. Please let me know once it is cancelled.

Verified Support

Dec 26, 2018

HealthKart Customer Care's response Dear Shahbaaz,

We wish to inform you that as per our records the shipment with order ID: HKA[protected] has been delivered at the provided shipping address. Please confirm, if you still haven't received the parcel.

We also tried reaching you on provided contact number :[protected] however contact could not be established so please feel free to connect with our customer support at[protected].(Monday to Saturday from 10 AM to 7 PM) for any further assistance.

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: New Delhi, Delhi, 110018

Website: Healthkart.com

Dear team
I purchased labraba mass gainer before 2 months but uts is a local product my friend is also using this but it was mixing very well but this one is like a water this is fraud. Which has been done by healthkart rajouri garden from where i purchased i will put a complaint against this in consumer court also kindly initiate refund or provide me original because of it m facing health issues also my contact no is-[protected]

Jan 20, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2018

HealthKart Customer Care's response Dear Shivam,

We wish to inform you that Healthkart only deals in 100% genuine and authentic products. However to check the authenticity you can scan the barcode of the product with barcode scanner application. Should there be any more doubt, you may share the batch no. and other product details with the manufacturer itself.

Also note as per our return policy opened & used products are not eligible for return.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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K

Kavita Kumawat

from Delhi, Delhi

Dec 17, 2018

I bought green tea, calcium and multivitamin. And I want to return my oder. I don't open seal this product .
This product bar code HKA[protected]
I want to return this oder bcz I don't need this product that's why plz pick up this product.

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J

Joy mahapatra

from Ingraj Bazar, West Bengal

Jan 3, 2019

I cancelled a order of rs 6013 on 19 dcmbr 2018.Now also i didnt get my money back.what is this?? I want my mony back within 24 hours.otherwise i will go to another way.
Pls do the needfull.

Thnking you
Sourav mahapatra
[protected]
[protected]

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D

Dhana2701

from Savantvadi, Maharashtra

Jan 15, 2019

Hi...I am Dhananjay I want to cancel my order I have mistakenly place this order I want to buy another product..so consider my request..order ID HKA[protected]

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Website: www.healthkart.com

I ordered on whey from healthkart and along with that 10 whey sachets were free. I received the whey but not the sachets and it said delivered under order id hki[protected].
Contacted the customer care via email and they asked me for pictures of the carton from all the sides which i threw already. Now who would keep the carton?
I never had a bad experience shopping online, cannot expect such things from healthkart. I don’t have the pictures, what is healthkart going to do about it?

Jan 18, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2018

HealthKart Customer Care's response Dear Mandeep,

We regret the inconvenience caused to you.

We understand you've reached out to our support team regarding the missing product & the issue is not resolved yet, but we'd like to help you by escalating this concern further & sort it at the earliest. Would request you to allow 24-48 business hrs to investigate into the matter & share the final resolution with you.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

Dec 18, 2018

HealthKart Customer Care's response Dear Mandeep,

We wish to inform you that a replacement order has been placed for ON (Optimum Nutrition) Whey Protein Powder, 10 sachets/pack Chocolate product, you will be in receipt of an sms/mail as soon as it is dispatched and the same can be tracked at order status on our website by logging into your account.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: 400076

Website: Healrhkart

I have been waiting for the delivery of the above shipment, si. Ce 3.12.2018.
I received a message from j v express that it wii be shipped on 12 dec. It was not delivered.
I have filed a complaint with them for this.
To day i received another message from them that i was not at home, when delivery was tried. This is totally wrong. Some one from us are always at home.
No delivery was attempted.
The tel no given in the message is not responding. When can i get my product.

Jan 13, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

HealthKart Customer Care's response Dear Bijay,

We regret the inconvenience caused to you.

Would request you to please share your registered mobile number/email ID with us so that we can check the details as we are unable to check any details with given order id.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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K

kartik huda

from Delhi, Delhi

Jan 7, 2019

The product i got is faulty the creatine should be in powder form but it is in solid form not gud to use...even not mixing with water properly...

Its not good for use

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Address: Ghaziabad, Uttar Pradesh, 201009

Website: Healthkart.com

I am highly disappointed and frustrated with the service of healthkart. I have pyrchased 250 kg on protein and it was seal inside on the box when i received. I captyred a photo of the product when received. I have tried several time to reach to ur customer care as there is no option to return on healthkart. I complained it on the phone call but they told me to drop a mail with picture. Its the most frustrating and after not refund my amount procedure to return something. I am not gonna order anything from healthkart now onwards for the poor service and non easy return facility. I want my valuable money back soon. My order id

Order id -... Id : hkm[protected]
Nov 26, 2018
Rs 7, 468 (Online payment)

Jan 6, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

HealthKart Customer Care's response Dear Mayank,

We regret for the inconvenience.

Would request you to please allow us 24-48 working hrs so that we can check the issue and get back to you with an update.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

Dec 05, 2018

HealthKart Customer Care's response Dear Mayank,

As per telephonic conversation with our support team, we wish to inform you that since the delivered product is not in intact/sealed condition so the same is not eligible for return.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Address: Ahmedabad, Gujarat, 382350

Muscle blaze bcaa pro, 0.99 lb fruit splash, price - 1499 indian rupee
I have give order as on 22th nov 2018 and order received date gives to me a 29th nov 2018 by healthkart, i have talking with healthkart customer care (Mr. Santhosh) as on 30th nov 2018, 3:08 pm (Ist) & (Mrs. Neha) 01st dec 2018, 11.51 am (Ist), but i have not receive the order the till date.

Regards
Pratik m. Solanki

Dec 1, 2018

Complaint marked as Resolved

i have received my order, thanks healthkart.

HealthKart customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

HealthKart Customer Care's response Dear Pratik,

We regret the inconvenience caused to you.

As per the current update your order - HKD[protected] has been delivered to you on Dec 2, 2018.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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HealthKart reviews & complaints page 11

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