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HealthKart Complaints & Reviews

4.1
Updated: Jan 21, 2026
Complaints 440
Resolved
343
Unresolved
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HealthKart reviews & complaints page 11

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V
from Kodungallur, Kerala
Mar 21, 2019
Resolved
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Resolved

Address: 560068

Hello,

This is my third time ordering protein from healthkart and this time the way I got the product it does not look genuine I feel like someone opened it and probably tried mixing something else
My order number :
Invoice number :112593
Iam also attaching the pic of the protein powder box so you can see how I received it and also the invoice copy

Iam extremely disappointed ( as I have raised 0 complain on product quality ) but this time I strongly feel something is wrong
Note: I alsmot payed 7800 for this (which makes me more sad and disappointed with you guys ) 😔
Apr 28, 2019
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
HealthKart Customer Care's response
Dear Vikas,

Apologies for the inconvenience caused.

To resolve this, Please help us with the pictures of the product received on [protected]@healthkart.com along with the carton box from all the sides (top, bottom, front, back) showing its exact condition, name, bar code, and importer sticker.

Also, please confirm the condition (tampered or not)of the carton box at the time of delivery and if the product was containing any bubble wrap or not.

Please ensure that the pictures are shared within 14 days of return policy.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
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    Shruti Fadte
    from Hyderabad, Telangana
    Mar 17, 2019
    Resolved
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    Resolved

    I have ordered healthkart chia seeds 100% natural roasted, 0.2kg on[protected]. The total amount is ₹221. Payment was done through bhim upi and payment was successful, but in healthkart, the order is still not placed. Kindly confirm the order as early as possible. Kindly make your payment networks error free as this is the second time it is happening.
    Apr 18, 2019
    Complaint marked as Resolved 
    HealthKart customer support has been notified about the posted complaint.
    Verified Support
    Mar 18, 2019
    HealthKart Customer Care's response
    Dear Shruti,

    Greetings from Healthkart.

    Apologies for the inconvenience caused. We would request you to please share your registered mobile number with us so that we can check the same and resolve this on priority.

    For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

    Assuring you of our best service always.

    Thank You
    Stay healthy
    Team Healthkart!
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      M
      Mar 13, 2019
      Resolved
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      Resolved

      Address: N-N26backside sai dass school, 144002

      I have order mass gainers from your site. But due to some problem i am not able to receive my order yesterday. I was on my job. So i asked to the delivery boy to give my parcel to my mentioned address. But the delivery boy who has to take my delivery doest'nt have any manners how to talk with girls. He talk with my sister very rudely. I dont want to order any produtct from this site.
      Apr 17, 2019
      Complaint marked as Resolved 
      HealthKart customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2019
      HealthKart Customer Care's response
      Dear Sir/Ma`am,

      Greetings from Healthkart.

      Apologies for the inconvenience caused. We would request you to please share your registered mobile number or order ID with us so that we can check the same and share strong feedback to the logistics partner.

      For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

      Assuring you of our best service always.

      Thank You
      Stay healthy
      Team Healthkart!
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        P
        Poornima Hegde
        from Hosur, Tamil Nadu
        Mar 13, 2019
        Resolved
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        Resolved

        Address: No 25, mutturayaswamy layout, behind anjaneya temple , nyanappanalli, 560068

        Order number is hkm[protected] and i ordered a protein powder. I kept getting messages saying i have postponed the delivery but i didn't even get a call from delivery people.

        I got a call from them today asking if i was available for delivery just like i got calls since saturday so i asked them to cancel the order.

        One hour after this call, i got a message and a mail saying the product has been delivered to me. I have not received the product and since this order is prepaid, i want to know if i am ever going to get the ordered product or my money back.
        Apr 7, 2019
        Complaint marked as Resolved 
        Product received
        HealthKart customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2019
        HealthKart Customer Care's response
        Dear Poornima,

        Greetings from Healthkart.

        We wish to inform you that we have shared it with our logistics department and the same will be shared further to arrange proof of delivery.

        We would request you to please allow us 24-48 working hrs so that we can arrange the proof of delivery.

        For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

        Assuring you of our best service always.

        Thank You
        Stay healthy
        Team Healthkart!
        I ordered healthkart multivitamins from your website and paid via upi and recieved payment confirmation message from my bank .
        BUT my order was not placed and i didn't got any refund .kildly look into the matter, either place my order or initiate refund.
        my reg mobile no is [protected]
        [protected]@gmail.com
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          A
          Ashutosh94664
          from Savantvadi, Maharashtra
          Feb 20, 2019
          Resolved
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          Resolved

          I was ordering heakthkart 100% pure whey protein on healthkart app. It was showing error with debit card so i paid through net banking. But when i paid through net banking, my money got deducted and there is no order placed on 20 feb 2019 at around 12.30 am.
          I need my money back.
          Please refund it fast.
          My email id is [protected]@gmail.com
          Check my phone no. [protected] associated with it
          Name - ashutosh rai
          Mar 27, 2019
          Complaint marked as Resolved 
          HealthKart customer support has been notified about the posted complaint.
          Verified Support
          Feb 21, 2019
          HealthKart Customer Care's response
          Dear Ashutosh,

          Greetings from Healthkart.

          As per our records, your order HKA[protected] is successfully placed and shipped from our warehouse. You can track the same at order status on our website by logging into your account.

          For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

          Assuring you of our best service always.

          Thank You
          Stay healthy
          Team Healthkart!
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            S
            Shruti Fadte
            from Hyderabad, Telangana
            Feb 17, 2019
            Resolved
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            Resolved

            I placed an order for healthkart chia seeds 100% natural roasted, 0.2 kg and 2 bottles of nouriza organic apple cider vinegar 0.5 l, unflavoured. I paid the amount from upi, the entire amount got deducted from my bank account, but my order wasn't placed. Kindly resolve this issue at the earliest and process my order. The transaction id is[protected]
            Mar 22, 2019
            Complaint marked as Resolved 
            HealthKart customer support has been notified about the posted complaint.
            Verified Support
            Feb 18, 2019
            HealthKart Customer Care's response
            Dear Shruti,

            We regret the inconvenience caused to you.

            We request you to please share your registered contact number or email id so that we can check and assist you further on same.

            For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

            Assuring you of our best service always.

            Thank You
            Stay healthy
            Team Healthkart!
            I ordered 11 lb muscleblaze mass gainer and 0.66 lb muscleblaze creatine on healthkart app.My payment was successful by mobikwik. Amount of 3398 rs. was deducted from my account. But order not placed on healthkart app.
            Please refund my money back or place this order.
            My email id is [protected]@gmail.com. My phone no is [protected]
            Name - Amandeep
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              A
              adithya17
              from Bengaluru, Karnataka
              Feb 10, 2019
              Resolved
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              Resolved

              its been more than 15 days and still haven't received my order

              Address: 560102

              Order id : hkd[protected]
              Order date : jan 25, 2019
              I have tried all means to tell them that i have not recieved my order yet. I cannot even cancel my order. The customer care team is the worst. They just give false promises saying that it'll surely be delivered by tommorow for all these days. If someone can suggest me what actions i can take against them, it would be of great help....
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              M
              malakh
              from Pune, Maharashtra
              Feb 6, 2019
              Resolved
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              Resolved

              Payment deducted through upi but order not confirmed

              I have paid through upi 4799 for the product ultimate nutrition prostar 100% whey protein, 5.28 lb chocolate creme.
              My money is deducted but order is not confirmed please resolve this issue asap.

              Payment to "bright lifecare pvt. Ltd." [protected]@paytm using google pay is done.

              This is really pathetic service. I do not expect this from healthkart.
              Mar 17, 2019
              Complaint marked as Resolved 
              HealthKart customer support has been notified about the posted complaint.
              Verified Support
              Feb 07, 2019
              HealthKart Customer Care's response
              Dear Malakh,

              Greetings from Healthkart.

              We regret the inconvenience caused to you.

              We would request you to please share your registered mobile number with us so that we can check and assist you on same.

              For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

              Assuring you of our best service always.

              Thank You
              Stay healthy
              Team Healthkart!
              I want to cancle my prepaid order. please do it.
              And refund to my paytm account.
              Money debited but order is not placed
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                S
                Sohail945
                from Mumbai, Maharashtra
                Feb 3, 2019
                Resolved
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                Resolved

                I ordered muscle blaze bcaa gold on 31 jan and paid money by upi yesterday on 2 feb i got message that your product is delivered and it got reflected on healthkart app as well but i did not get any prodect delivery.
                First time i ordered from healthkart and this happend please look into this as early as possible.
                Thank you
                Mail id: skh. [protected]@gmail.com
                Feb 4, 2019
                Complaint marked as Resolved 
                Great service
                HealthKart customer support has been notified about the posted complaint.
                Verified Support
                Feb 04, 2019
                HealthKart Customer Care's response
                Dear Sohail,

                Greetings from Healthkart.

                We wish to inform you that as per our records your order ID: HKI[protected] has been delivered to you. Please confirm, if you still haven't received the parcel.

                For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

                Assuring you of our best service always.

                Thank You
                Stay healthy
                Team Healthkart!
                Aapka product break h hmko return krna h
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                  D
                  dishant.anand
                  from Noida, Uttar Pradesh
                  Jan 28, 2019
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                  Today on 28 january 2019, i have placed an order for ultimate nutrition iso sensation 93 5lb, chocolate fudge flavor. I have paid successfully using upi attached is the transaction details for your reference.
                  I have also taken the snapshot of the payment page.

                  Instead of successfully completing the payment, my order is not visible under the my order section of the profile in health kart mobile application.

                  Can you please look into this matter. Also my order is to be delivered within next 3- 5 working days i. E around sunday or monday.

                  Waiting for an early resolution to this issue.
                  Jan 29, 2019
                  Complaint marked as Resolved 
                  I got a notification from home about my order and the order is finally showing in my orders now Thanks HK
                  HealthKart customer support has been notified about the posted complaint.
                  Jan 28, 2019
                  Updated by dishant.anand
                  image for transaction attached

                  Verified Support
                  Jan 29, 2019
                  HealthKart Customer Care's response
                  Dear Dishant,

                  We regret the inconvenience caused to you.

                  We would request you to share your registered mobile number so that we can check the issue and update you on same accordingly.

                  For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                  Assuring you of our best service always.

                  Thank You
                  Stay healthy
                  Team Healthkart!
                  Verified Support
                  Jan 29, 2019
                  HealthKart Customer Care's response
                  Dear Dishant,

                  Thank you for the information.

                  For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                  Assuring you of our best service always.

                  Thank You
                  Stay healthy
                  Team Healthkart!
                  Whey protine have a fake supliment he doing a side effects on my liver pls refund and replace my product and give my money.
                  pls replace my product and return my money...
                  my contact no-[protected]
                  Loveable Boy Aakash's reply, Feb 1, 2019
                  pls return my product...
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                    A
                    AnubhavSharma
                    from Kashipur, Uttarakhand
                    Jan 9, 2019
                    Resolved
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                    Resolved

                    I was ordering muscleblaze 8.8lbs whey performance chocolate on healthkart app. It was showing error with debit card thats why i paid through upi. But when i paid through upi, my money got deducted and there is no order placed on 8 january 2019 at around 11:30pm
                    I need my money back.
                    Please refund it fast.
                    My email id is [protected]@gmail.com
                    Check my phone no. Associated with it
                    Name - Anubhav Sharma
                    Jan 10, 2019
                    Complaint marked as Resolved 
                    I had mailed the company regarding the issue and even contacted their customer care for resolving the issue and they assured me that I will get my money back within 7-10 working days
                    HealthKart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 09, 2019
                    HealthKart Customer Care's response
                    Dear Anubhav,

                    We regret the inconvenience caused to you.

                    Would request you to please share your registered mobile number with us so that we can check the details as we are unable to check any details with given e-mail id.

                    For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                    Assuring you of our best service always.

                    Thank You
                    Stay healthy
                    Team Healthkart!
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                      D
                      Deep Roychoudhury
                      from Mumbai, Maharashtra
                      Dec 20, 2018
                      Resolved
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                      Resolved

                      Placed with wrong address. Please cancel my order hka[protected]. Its a muscleblaze whey protein 2.2 lb rich milk chocolate. Couldn't find the option of cancellation. The payment was done online. The number was registered with a different user before and the number is mine now. Unfortunately, the address was saved and the item was ordered with wrong address. Need to cancel the order since i will be order a fresh order with my own address.
                      Jan 26, 2019
                      Complaint marked as Resolved 
                      HealthKart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 20, 2018
                      HealthKart Customer Care's response
                      Dear Shahbaaz,

                      We wish to inform you that we have forwarded the request to cancel the order in-transit, would request you to please allow us 24-48 working hrs so that we can cancel the order and initiate the refund.

                      For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                      Assuring you of our best service always.

                      Thank You
                      Stay healthy
                      Team Healthkart!
                      Dec 21, 2018
                      Updated by Deep Roychoudhury
                      Thank you. Please let me know once it is cancelled.
                      Verified Support
                      Dec 26, 2018
                      HealthKart Customer Care's response
                      Dear Shahbaaz,

                      We wish to inform you that as per our records the shipment with order ID: HKA[protected] has been delivered at the provided shipping address. Please confirm, if you still haven't received the parcel.

                      We also tried reaching you on provided contact number :[protected] however contact could not be established so please feel free to connect with our customer support at[protected].(Monday to Saturday from 10 AM to 7 PM) for any further assistance.

                      Assuring you of our best service always.

                      Thank You
                      Stay healthy
                      Team Healthkart!
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                        S
                        Shivam818
                        from Delhi, Delhi
                        Dec 14, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110018
                        Website: Healthkart.com

                        Dear team
                        I purchased labraba mass gainer before 2 months but uts is a local product my friend is also using this but it was mixing very well but this one is like a water this is fraud. Which has been done by healthkart rajouri garden from where i purchased i will put a complaint against this in consumer court also kindly initiate refund or provide me original because of it m facing health issues also my contact no is-[protected]
                        Jan 20, 2019
                        Complaint marked as Resolved 
                        HealthKart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 15, 2018
                        HealthKart Customer Care's response
                        Dear Shivam,

                        We wish to inform you that Healthkart only deals in 100% genuine and authentic products. However to check the authenticity you can scan the barcode of the product with barcode scanner application. Should there be any more doubt, you may share the batch no. and other product details with the manufacturer itself.

                        Also note as per our return policy opened & used products are not eligible for return.

                        For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                        Assuring you of our best service always.

                        Thank You
                        Stay healthy
                        Team Healthkart!
                        I bought green tea, calcium and multivitamin. And I want to return my oder. I don't open seal this product .
                        This product bar code HKA[protected]
                        I want to return this oder bcz I don't need this product that's why plz pick up this product.
                        I cancelled a order of rs 6013 on 19 dcmbr 2018.Now also i didnt get my money back.what is this?? I want my mony back within 24 hours.otherwise i will go to another way.
                        Pls do the needfull.

                        Thnking you
                        Sourav mahapatra
                        [protected]
                        [protected]
                        Hi...I am Dhananjay I want to cancel my order I have mistakenly place this order I want to buy another product..so consider my request..order ID HKA[protected]
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                          M
                          Mandeep ĸalra
                          from Delhi, Delhi
                          Dec 13, 2018
                          Resolved
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                          Resolved

                          Website: www.healthkart.com

                          I ordered on whey from healthkart and along with that 10 whey sachets were free. I received the whey but not the sachets and it said delivered under order id hki[protected].
                          Contacted the customer care via email and they asked me for pictures of the carton from all the sides which i threw already. Now who would keep the carton?
                          I never had a bad experience shopping online, cannot expect such things from healthkart. I don’t have the pictures, what is healthkart going to do about it?
                          Jan 18, 2019
                          Complaint marked as Resolved 
                          HealthKart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 15, 2018
                          HealthKart Customer Care's response
                          Dear Mandeep,

                          We regret the inconvenience caused to you.

                          We understand you've reached out to our support team regarding the missing product & the issue is not resolved yet, but we'd like to help you by escalating this concern further & sort it at the earliest. Would request you to allow 24-48 business hrs to investigate into the matter & share the final resolution with you.

                          For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                          Assuring you of our best service always.

                          Thank You
                          Stay healthy
                          Team Healthkart!
                          Verified Support
                          Dec 18, 2018
                          HealthKart Customer Care's response
                          Dear Mandeep,

                          We wish to inform you that a replacement order has been placed for ON (Optimum Nutrition) Whey Protein Powder, 10 sachets/pack Chocolate product, you will be in receipt of an sms/mail as soon as it is dispatched and the same can be tracked at order status on our website by logging into your account.

                          For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                          Assuring you of our best service always.

                          Thank You
                          Stay healthy
                          Team Healthkart!
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                            B
                            Bijay Gurani
                            from Mumbai, Maharashtra
                            Dec 12, 2018
                            Resolved
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                            Resolved

                            Address: 400076
                            Website: Healrhkart

                            I have been waiting for the delivery of the above shipment, si. Ce 3.12.2018.
                            I received a message from j v express that it wii be shipped on 12 dec. It was not delivered.
                            I have filed a complaint with them for this.
                            To day i received another message from them that i was not at home, when delivery was tried. This is totally wrong. Some one from us are always at home.
                            No delivery was attempted.
                            The tel no given in the message is not responding. When can i get my product.
                            Jan 13, 2019
                            Complaint marked as Resolved 
                            HealthKart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 12, 2018
                            HealthKart Customer Care's response
                            Dear Bijay,

                            We regret the inconvenience caused to you.

                            Would request you to please share your registered mobile number/email ID with us so that we can check the details as we are unable to check any details with given order id.

                            For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                            Assuring you of our best service always.

                            Thank You
                            Stay healthy
                            Team Healthkart!
                            The product i got is faulty the creatine should be in powder form but it is in solid form not gud to use...even not mixing with water properly...

                            Its not good for use
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                              Monika M
                              from Hyderabad, Telangana
                              Dec 1, 2018
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201009
                              Website: Healthkart.com

                              I am highly disappointed and frustrated with the service of healthkart. I have pyrchased 250 kg on protein and it was seal inside on the box when i received. I captyred a photo of the product when received. I have tried several time to reach to ur customer care as there is no option to return on healthkart. I complained it on the phone call but they told me to drop a mail with picture. Its the most frustrating and after not refund my amount procedure to return something. I am not gonna order anything from healthkart now onwards for the poor service and non easy return facility. I want my valuable money back soon. My order id

                              Order id -... Id : hkm[protected]
                              Nov 26, 2018
                              Rs 7, 468 (Online payment)
                              Jan 6, 2019
                              Complaint marked as Resolved 
                              HealthKart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 03, 2018
                              HealthKart Customer Care's response
                              Dear Mayank,

                              We regret for the inconvenience.

                              Would request you to please allow us 24-48 working hrs so that we can check the issue and get back to you with an update.

                              For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                              Assuring you of our best service always.

                              Thank You
                              Stay healthy
                              Team Healthkart!
                              Verified Support
                              Dec 05, 2018
                              HealthKart Customer Care's response
                              Dear Mayank,

                              As per telephonic conversation with our support team, we wish to inform you that since the delivered product is not in intact/sealed condition so the same is not eligible for return.

                              For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                              Assuring you of our best service always.

                              Thank You
                              Stay healthy
                              Team Healthkart!
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                                S
                                Solanki Pratik
                                from Ahmedabad, Gujarat
                                Dec 1, 2018
                                Resolved
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                                Resolved

                                Address: Ahmedabad, Gujarat, 382350

                                Muscle blaze bcaa pro, 0.99 lb fruit splash, price - 1499 indian rupee
                                I have give order as on 22th nov 2018 and order received date gives to me a 29th nov 2018 by healthkart, i have talking with healthkart customer care (Mr. Santhosh) as on 30th nov 2018, 3:08 pm (Ist) & (Mrs. Neha) 01st dec 2018, 11.51 am (Ist), but i have not receive the order the till date.

                                Regards
                                Pratik m. Solanki
                                Dec 1, 2018
                                Complaint marked as Resolved 
                                i have received my order, thanks healthkart.
                                HealthKart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 03, 2018
                                HealthKart Customer Care's response
                                Dear Pratik,

                                We regret the inconvenience caused to you.

                                As per the current update your order - HKD[protected] has been delivered to you on Dec 2, 2018.

                                For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                                Assuring you of our best service always.

                                Thank You
                                Stay healthy
                                Team Healthkart!
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                                  B
                                  Bhupendra shinde
                                  from Mumbai, Maharashtra
                                  Nov 19, 2018
                                  Resolved
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                                  Resolved

                                  Address: 400708
                                  Website: [email protected]

                                  I am highly disappointed and frustrated with the service of healthkart. I have pyrchased 1 kg peanut butter and it was damaged when i received. I captyred a photo of the product when received. I have tried several time to reach to ur customer care as there is no option to return on healthkart. I complained it on the phone call but they told me to drop a mail with picture. Its the most frustrating procedure to return something. I am not gonna order anything from healthkart now onwards for the poor service and non easy return facility. I want my valuable money back soon.

                                  Order id - hka[protected]
                                  Dec 20, 2018
                                  Complaint marked as Resolved 
                                  HealthKart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 19, 2018
                                  HealthKart Customer Care's response
                                  Dear Bhupendra,

                                  We regret the inconvenience caused to you.

                                  As per telephonic conversation with our support team, we wish to inform you that we have initiated your refund for Rs. 374 against the order ID: HKA[protected] into your payment source account. It will reflect into your account within 7-10 working days.

                                  Please be rest assured as this is one of the case. We look forward for your continued patronage with Healthkart.com.

                                  For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                                  Assuring you of our best service always.

                                  Thank You
                                  Stay healthy
                                  Team Healthkart!
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                                    A
                                    Abhishek Patwardhan
                                    from Mumbai, Maharashtra
                                    Nov 17, 2018
                                    Resolved
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                                    Resolved

                                    I've ordered ultimate nutrition prostar and it's a fake supplement.. Take my supplement return... I will never buy supplements from healthkart further.. If you are gonna deliver fake supplements.. It is not even mixing well... And also packaging is not good... So i hope u will take this complaint seriously because it costs around 3000 and we can't afford 3000 with fake supplements
                                    Dec 20, 2018
                                    Complaint marked as Resolved 
                                    HealthKart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 19, 2018
                                    HealthKart Customer Care's response
                                    Dear Abhishek,

                                    We want to assure you that Healthkart deals in genuine products and with verified vendors only. However, incase you are facing issue with your received product, then would request you to please inbox your order details at [protected]@healthkart.com and our team will assist you on same.

                                    For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                                    Assuring you of our best service always.

                                    Thank You
                                    Stay healthy
                                    Team Healthkart!
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                                      M
                                      manojmadhu.kumar
                                      from Ernakulam, Kerala
                                      Nov 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana
                                      Website: www.healthkart.com

                                      Dear sir,

                                      I have purchased a muscleblaze whey gold protein from healthkart (Order id : hkm[protected] on oct 27-2018 and received the same on 2nd september. After receiving the item i have checked the authenticity of the product and found ok. From the beginning i found a taste difference in this product and during the mixing time this protein appeared much creamy than previous ones and some quantity of powder was deposited inside the corners of the shaker and it appeared like thick wax.. There after i contacted healthkart team and they assured that the product is genuine and if i have any doubt i can contact muscleblaze directly. Today while i checking the powder i found worms inside the bottle and the shaker. We are paying our money for good quality material and you are sending substandard items to us. I have lost the trust in your brand and please do the needful to return the money.
                                      Dec 18, 2018
                                      Complaint marked as Resolved 
                                      HealthKart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 16, 2018
                                      HealthKart Customer Care's response
                                      Dear Manoj,

                                      We regret the inconvenience caused to you.

                                      We are getting it checked with our relevant team and will soon update you over call or email on same.

                                      For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

                                      Assuring you of our best service always.

                                      Thank You
                                      Stay healthy
                                      Team Healthkart!
                                      Hi

                                      I often a product from healthcart which is a protein but its sealed is open..so how can i believe that yhis product is not fake?
                                      I don't need this project bcz my coach not allow this product he told me this is not good for my health..
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