[Resolved] Healthkart — order not received but showing as delivered

AKASH PRATIK

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha, 752050

I ordered muscleblaze biozyme whey protein (2.2 lbs, ice cream chocolate) on 25 oct 2019. The expected delivery date initially was 2 nov. However, i did not receive the product even by 10 nov. The message shown on the tracking page in the healthkart app was "delay in delivery due to external factors". Then suddenly on 11 nov, the order status was shown as delivered and the date of delivery was shown as 8 nov. I have not received the product and would like healthkart to refund me the amount of rs. 2211 as soon as possible.

Was this information helpful?

No (0)

Yes (0)

Dec 17, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Nov 13, 2019

Updated by AKASH PRATIK Order ID: HKA[protected]
Tracking ID (India Post): EH[protected]IN

Verified Support

Nov 13, 2019

HealthKart Customer Care's response Hi Akash,

Greetings from Healthkart.

We regret the inconvenience caused.

We request you to share your order details at [protected]@healthkart.com so, that we can check details and update you regarding the same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Related HealthKart reviews

View all 433 HealthKart Reviews

Comments

Imran Mulani

from Delhi, Delhi

I have never received my order
More than 10 days he is lying and saying I can't deliver because I don't have time
Today my van is full so I can't I don't know why he is doing this is 5th time I'm facing a problem with him
I don't want to buy from healthcare now anything