[Resolved] Healthkart — payment made, money deducted yet the order has not been placed | |||||
On the Healthkart app, I have paid Rs 1976 via UPI on 31st March 2019 at 3:45 pm, for Muscleblaze Whey Protein, 2.2lbs cafe mocha flavour. The payment has been made and money deducted from my account but the order was not placed on the app. (I got no response from the app). Kindly look into the issue as money has been deducted from my account and I have got no response from the app. Was this information helpful? | |||||
Mar 31, 2019 Complaint marked as Resolved I got the message for the order being placed after one and a half hours. Still thankyou for looking into the issue or it was possibly a delay in the system. HealthKart customer support has been notified about the posted complaint. Verified Support Apr 01, 2019 HealthKart Customer Care's response Dear Nipun, Greetings from Healthkart. Thank you for sharing your concern with us, as confirmed by you the issue has been resolved now. Please let us know if there is anything else we can assist you with. For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart! Verified Support Apr 01, 2019 HealthKart Customer Care's response Dear Nipun, Greetings from Healthkart. Thank you for sharing your concern with us, as confirmed by you the issue has been resolved now. Please let us know if there is anything else we can assist you with. For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM). Assuring you of our best service always. Thank You Stay healthy Team Healthkart! | |||||
 2 Comments | |||||
Comments
My Order id is HKM[protected] which I ordered by mistake its been 4 days but I still not got the refund. In case of amazon they gave me the refund within 1 hr. Healthkart service is the worst.
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My order number is HKM[protected] via book my packet.
Please look into the matter or I will cancel the order.