[Resolved] Healthkart — product not delivered but I received message saying it's delivered to me

Poornima Hegde

from Hosur, Tamil Nadu

Address:

No 25, mutturayaswamy layout, behind anjaneya temple , nyanappanalli, 560068

Order number is hkm[protected] and i ordered a protein powder. I kept getting messages saying i have postponed the delivery but i didn't even get a call from delivery people.

I got a call from them today asking if i was available for delivery just like i got calls since saturday so i asked them to cancel the order.

One hour after this call, i got a message and a mail saying the product has been delivered to me. I have not received the product and since this order is prepaid, i want to know if i am ever going to get the ordered product or my money back.

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Apr 7, 2019

Complaint marked as Resolved

Product received

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

HealthKart Customer Care's response Dear Poornima,

Greetings from Healthkart.

We wish to inform you that we have shared it with our logistics department and the same will be shared further to arrange proof of delivery.

We would request you to please allow us 24-48 working hrs so that we can arrange the proof of delivery.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

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Comments

Arunsingh810

I ordered healthkart multivitamins from your website and paid via upi and recieved payment confirmation message from my bank .
BUT my order was not placed and i didn't got any refund .kildly look into the matter, either place my order or initiate refund.
my reg mobile no is [protected]
[protected]@gmail.com