[Resolved] Healthkart — regarding return of product
Kolkata, Kolkata District, West Bengal, India
ApApoorvVerma on Oct 6, 2018
I want to return my order (Ultimate Nutrition Prostar whey protein) with order ID HKD[protected]. when i talked to customer care team they told me to send images of the seal. The outer seal is already opened but inner seal is in fine condition. But the customer care team is denying for return and even they talked rudely.
Hope u will solve the issue and accept my return request and refund my money.
Complaint marked as Resolved Nov 12, 2018
[Oct 07, 2018] HealthKart customer support has been notified about the posted complaint.
Verified SupportHealthKart Customer Care's response, Oct 08, 2018
Greetings from Healthkart.
As per the pictures received, outer seal of the product has been opened from your end so we won't be able to take it back.
According to our return policy"Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns."
For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM)
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