HealthKart Complaints & Reviews

Hi
I ordered on serious mass and received it today after a delay of 5days and on unboxing i found it to be filled with rag cloth and waste material with no product inside. I tried to cancel my order but did not find an option to do so. On receiving the parcel there didn't seem to be anything wrong with the packaging and the package was sealed completely with healthkart seal tape. This has never happened before and i'm extremely disappointed by this. I have attached the photos of the box and its contents below.

I placed an order on 24 october, 2018 at 11:30 pm via upi. The amount got deducted but i haven’t received any update on my order delivery, and it says no order has been placed. Check the same asap or refund me my money, my email id is aayush. [protected]@gmail.com. What a sham. I have been placing so many orders but this is not right on your part, i need this resolved.

I've ordered 2 item from healthkart which is not yet delivered.
I received text messages from company that item is out for delivery but it is not delivered to me & when i see my order status on website it stated that costumer refused to accept the order but in reality i haven't received the product, neither did the delivery man came to my doorstep.

On 10th of October I placed an order which was to be delivered by 16th. On 16th, I got a message from courier that delivery was to be done that day. Except for, it wasn't. After waiting till evening the next day, I called HealthKart Customer Care who assured me that delivery will be done the next day. After no attempt to contact me by the courier, I called HK Customer Care again. Same reply. After a cycle of mails and calls to HK, I got a call from their executive today who said that the courier was trying to contact me repeatedly but I'm not picking up the phone. Which is not true. I never received a call from them. Instead I was the one who called them using the given number in their messages. Anyway, I gave them another number in case the first was not reachable. They mailed me that they will try to deliver my order today. I haven't received my order yet. I'm a student and cannot devote all my time to this mess. It is frustrating, calling and mailing them all day. They're not taking it seriously, that's why I'm making a complaint. I don't know if it's the company's fault or logistics'. I just want my order to be delivered ASAP.

I had ordered a whey protein of muscle blaze one 16 th october and it was estimated to be delivered by 20th oct but it still hasn't been delivered to me. I didn't even get a tracking id for my product. I tried reaching you guys 3 times but you guys never called me. This is seriously affecting my diet because i am regular to gym. Please contact me asap. My email is [protected]@gmail.com and phone number is [protected]

Hi
I have ordered muscleblaze whey prime 80% protein on 11th october and they said that shipment delivered will be by 17th oct.
But today is 19th october and my product is not yet delivered. Kindly please check. I have already paid for it online.
They delivered a message that my order has been shipped on 11th oct and will be delivered by 17th oct but they didn't gave me any tracking number and any service name through it was shipped. And yet it has not been delivered.
My email id is [protected]@gmail.com

I paid for the order and it was supposed to be delivered on 16th oct as i got the message from delhvery that your hk brightlifecare package with delhivery awb[protected] will be delivered today. Later on i got a confirmation message that my product has been delivered but when i check with security they told no one arrive to deliver the package. Being a gym fanatics i cannot compromise on my diet but due to such incidents i am facing problem. I went twice to check with security but the told no one has ever arriver with my package.

Hi, i ordered for some whey protein and i wanna cancel it now because i got a good deal from a dealer so i’m really sorry i want to cancel my order my order id is: hki[protected]i so please cancel it and i won’t pay the delivery executive if he brings it i’m really sorry sir so kindly accept my apology thank you. I ordered for a optimum nutrition 1.85 pound whey protein....

Hi, please help me as i am unable to cancel my order. There is no option for cancellation of this product, it is showing that the product is shipped and no option for cancellation, it had only been 8 hours. How can they confirm and ship it to my doorstep in a single day. I collected information about the seller selling this product. That store is in new delhi and it has bad reveiws. There are chances that this product will me 80% duplicate as the seller has bad record. I won’t buy this product even if i had to brawl with the courier guy. My order id “hki[protected]” please cancel this sir! Please.

I have ordered muscleblaze 4.4lbs whey protein rich milk chocolate flavor from healthkart app. I paid through credit card and amount rs 4479/= has been deducted also. When i see my healthkart app there is no order placed on 14 oct 2018 at around 2.20 pm.
I need my money back.
Please refund it fast.
My email id is [protected]@gmail.com
Check my phone no.[protected]
Name - nadeem ahmad

I have to cancel this order as i have got this product from market already. It's already shipped and i didn't find any options of cancellation in the health cart app... So kindly help it out with the cancellation as i am regularly getting calls. Neither i could cancel the order nor make it request in the app.. So hope you do the needful. Hoping for it.

Thanking you

I have placed my order on 29september & it showed it will be delivered on 3oct. Till date 6oct the delivery has not been made no calls from the courier. I have also contacted healthkart customer care they told that they will forward the message to the courier service on behalf of myself but weren't able to make any commitments or guarantee's that it will deliver within proper time. Plz look into this matter & the delivery the product as soon as possible. It's a request😓

I want to return my order (Ultimate Nutrition Prostar whey protein) with order ID HKD[protected]. when i talked to customer care team they told me to send images of the seal. The outer seal is already opened but inner seal is in fine condition. But the customer care team is denying for return and even they talked rudely.

Hope u will solve the issue and accept my return request and refund my money....

Hello Team,
My name is Srikanth Deokar from Hyderabad placed an order on 30th Sept 2018 of protine powder with order number # HKA[protected]. Also got a message saying that ther product is shipped with estimated delivery by 5th Oct 2018 with shipping tracking number # BLC7090752.
On 3rd of Oct 2018 i received an SMS & an email saying that the product has been delivered where as no one came to my residence to deliver the product and neither received a call from courier person.
Please nete that the payment of rupees 4500/- is already done as online payment for the product..
Its been 48 hours since i have complained about this to healthkart and they always say that they are waiting for "Proof of delivery" from their logistics.

Not sure what kind of courier services this people are using because i never got any kind of information about the courier guy arrival or their name or contact information.

I am fed up of calling them now as they will again ask me to wait for some more days as they asked me to wait for 48 business hours (6 working days).
I do not understand that how difficult it is for them to get the information from their own logistic partner.

Request you to look into this at the earliest.

Thank you,
Srikanth Deokar

I ordered muscleblaze super mass gainer having order number. Hka[protected]. I previously filled a complained that it has not been delivered but your application is showing the status of it getting delivered and now the courier service u opt for is just giving me lame excuses that they are not going to deliver it and they are going to return it. Courier boy name sharukh is taking rudely so i think this your way to deliver products and handling your costumers

It has been 20 days since i returned the package. The refund has not yet been done. Everything i call to customer care the reply is same that it will surely be done within 2 days and reflect in your account. My registered number is [protected]. If any healthkart executive is reading this please make sure if the refund in not done till 4oct, i ll be complaining the matter to consumer court.

I was ordering healthviva hair with biotin, 90 capsules unflavoured on healthkart app. It was showing error after transection redirect. But my money got deducted and there is no order placed on 17 september. After it i again placed mt order with cod
I need my money back.
Please refund it fast.
My email id is [protected]@gmail.com
Check my phone no. Associated with it
Name - agrim kumar

Today i received muscleblaze beginner's protein, oderded from healthkart. And i used one scoop and i totally unsatisfied with the product, (Duplicate),
Last month also i used this product from my neighbors store and that time i totally satisfied with the product, so i saw on healthkart that the product what i want is there with a discount price so i oderded.
But now after using it i am unsatisfied, worthless product, wastage of money.
Totally duplicate.

I had ordered dn mass mutation 5lbs from healthkart. Initially when i received the order i did not notice that the tape with which it was sealed was half healthkart tape and half tape was normal transparent tape. When i opened the vessel i was shocked to see the vessel half empty. I will definitely go to the consumer court. Coz this is our hard earned money not to waste like this with cheaters like you. I would recommend every one not to buy any products from healthkart. They are cheaters. I would suggest my friends and relatives not to order any products from healthkart

Purchased on protien (Whey) on 22th august from health kart greater kailash part enclave 2 delhi -110048 india for 2.2lb costing rs 2900/-.in name of aahan mathur mob [protected]. Charged credit card charges @2% took 2958 with recepit not readable. Second time purchased 5lb on protien on7/09/18 from same shop greater kailash health kart with receipt not readable about (Invoice no aqs[protected]) batch no, name & other imp information. How nonreadable receipt both time. Is there any design to hide the batch no & to sell the spurious product pl investigate & let me know. I think they are not selling right product of on.

Aahan mathur. Mob [protected]