[Resolved] Healthkart — Undelivered product and sanctioned RTO without permission

Thakur2001

Aug 4, 2021

Address:

Bengali camp

I ordered protein cereals from healthkart app and my order is prepaid. they provided such a ridiculous and poor courier service that is Xpressbees they didn't delivered the item and without asking to me they filed RTO I don't know on which basis? I called the delivery agent, he first said he's on a way later I called again, he kept his phone switch off. I want my compensation and money back.highly requesting

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Sep 6, 2021

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2021

HealthKart Customer Care's response Dear Tushar,

We regret the inconvenience caused.

As per the telephonic conversation with our representative, support team has already highlighted the matter to the courier partner and trying to arrange the delivery of your Order #HKA[protected] at the earliest.

We request your cooperation in the interim.

Yours Sincerely
Team Healthkart