Healthmug — health mug - bach flower medicines ordered online from www. healthmug. already paid for has not been received and no response from the company

I have ordered back flower medicines on 28april2020. While ordering i forgot to change my shipping address to my home hence order placed as shipping address to my office which is closed due to lock down. I tried to call up healthmug customer care no response so i email to customer service ([protected]@healthmug.com). I have email 3 times to change my shipping address but no single response from healthmug.

Note i have paid full amount of my order.

Order id: od[protected]