Helios Watch Store — online # display

SaranMohan

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 6000002
Website:	Www.heliosstore.com

I urge no one should order any watch using thier online store. They will show as instock when you order and they will say out of stock even after getting the payment for the same. Very poor customer support and there are no email response. Shame on tata group, such a highly valued indian company merged with unprofessional people. How they managed to get license to sell products here, wondering. Raising a complaint in consumer court and they have to answer me there.

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Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Saran Mohan,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve