Helios Watch Store — Poor service

Such a pathetic experience from Helios watches Calicut store under the Manager Mr Karthik, never ever expected such a poor service from them.I have purchased a Titan raga watch in the month of August, After couple of times usage I have realized the discoloration in the chain so immediately I have returned back the watch in the same month.And the staff (mr Karthik) they also accepted there is. Problem with the chanin.After that there were no news at all, and they kept the watch for almost 3 months and after so many follow up calls and visit s they gave the watch with the worst condition having scratches all over the dial.And i refused to collect the watch.I'm so sad to mention with the complete anguish and agony by the their store manager's behaviour and their response.
I am completely dissatisfied and looking forward for a soulition .
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    India
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