Hero Electric — Battery dead and no warranty, service centre says battery warranty department is shut down

Address: Hyderabad

Had purchased Hero Electric Photon on November 2021, the battery had warranty of 36 months, the battery started discharging since last service which was informed to the service center as well, now since last week the battery is completely dead and not getting charged, When approached to Service Center they are saying the Hero Electic Battery Department is shutdown and there is no warranty from the company itself, whereas they are selling the new bikes and also new battery but not providing the battery replacement in warranty.
Scooter - Hero Electric Photon
Purchased dealer - KM Motors (Hyderabad)
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