Hero Electric — Brake issue in Optima Dual battery

Address:THANYA MOTORSo. 75/76, Ayappakkam Main Road, Opp: Axis Bank ATM, Ayapakkam, Chennai-53 Phone No: 8925177662, 9500063256

Dear Sir/Madam

I bought the Hero Optima Dual Battery on 29/03/2022 from Thanya motors, Ayapakkam, Chennai-53. When I took delivery itself I was informed to show room to rectify the brake problem but they are not taking it seriously. After the first service they tightened the brake nut but the problem was not solved by Dealer. Again the brake is not holding. If asked by the dealer they inform me that the hero optima model has brake issues. So you kindly ask Hero motor. So kindly solve the brake problem in my vehicle because its very dangerous to drive the vehicle on the road. so as soon as possible to solve the issue and i form to the your Dealers to resolve it.

Details of Dealers
* Dealer Name : THANYA MOTORS
* Address : No. 75/76, Ayappakkam Main Road, Opp: Axis Bank ATM, Ayapakkam, Chennai-53
* Phone No: [protected], [protected]
Details of Vehicle :
Make : HERO ELECTRIC VEHICLES
Model Name: OPTIME HS 500ER
Reg No: TN 12 AS 4062
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