Hero Electric — Hero electric optima motor - cheating

Address: 4/47, Aziz Mulk 1st St, opp. Thousand Lights, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu 600006

Dear Hero Optima Team,

I have purchased Hero Optima CX on November 2022, My bike having issue during running having lag and choke while running, i have given to
4/47, Aziz Mulk 1st St, opp. Thousand Lights, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu 60000
Hero Electric Bikes Thousand Lights Chennai, service station in
Hero Electric Service center 16/9, Subbarayan St, Pudupet, Komaleeswaranpet, Egmore, Chennai, Tamil Nadu 600002
they checked the controller and other parts and they said they cleaned motor and still the issue persist and the service centre not resolving the vechicle problem properly, i need immediate resolution why the issue is not able to fix by hero team and resolve the issue or replace the motor on immediate basis.

Replacement of Motor with inWarranty. No response from company/ dealer I am deeply shocked with the behaviour of Hero Electric It should be Zero instead of Hero...

Thanks,
Thiru
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