Hero Motocorp — against dealer and staffs, service department

Address:

Muringekkal house, East kodur, Malappuram, Kerala, 676504

Dear sir/madam,

I am nizam from malappuram, kerala. I have purchased a hero honda xpulse 200 from mark motors perinthalmanna - malappuram, kerala. I had a very bad experience with the dealer and their staffs and service department.

I have booked a above said vehicle and they said vehicle will be delivered today. But they failed to delivered the bike. I was keep on tracking them over phone and person many times, but there is no proper responce from the employees of the shop. Finally on 07th dec 2019 i went to the shop again i told them for my refund they said give me a last chance they will deliver bike today. Finally they delivered the bike with a separate handle guard service booklet, waranty book. But they said that all these items will be delivered within a week. But i went to the shop heal a lot of times, but the employees of the shop never treated me well, their behaviour was very very very very rude and service department employees of the shop very irresponsible and they make me fool. Their attitude was soo discusting. I dont know why the company is hiring like this kind of third rate fellows. And i requesting you to provide a good showroom in malappuram. The peoples likes your new bike xpulse 200 and here more demand, thats why they are doing like this. Its too much mark motors in perinthalmanna. And am still not get my first service please provide me good showroom near me. I hope hero will start a new showroom in malappuram. We are waiting for that. Kindly revert with a favorable reply.

By
Nizam m