Hero Motocorp — Battery damage and kick start not happening

Address:

Kamrup Metropolitan, Assam, 781020

Hii i purchased hero maestro edge.7 month ago from kamal automobile ; narengi ; guwahati assam
Reg. No as 01bz 7053.
Today morning when i tried to start my maestro it's not started '; kick start and self-start both are not working... Then i visit a hero authorized service center at forest gate ; guwahati assam and explain my issue then they replied you must carried your scooter to hii seed hero (Maligaon; assam) then we replace the battery other wise it's not possible to help you.
Now my question is from my location to hii speed hero distance is almost 20km it's not possible to carry my scooter. How can i carry my scooter. So i request you kindly note my complain and resolved it. Other wise i will go for legal action against the show room and service centre

Thanks and reds
Nayan moni saloi
[protected]
Guwahati