Hero Motocorp — Bike have too many problems

Address:MB Motors Medical College Road, Kharaiya Pokhra, Basharatpur, Gorakhpur, Uttar Pradesh

Dear Sir
I brought xtreme 200 from MB motors in 2020 and have problems from 1st day with its brake and gear.. Also sided mirror fitted was of splendor and silencer nuts are droped.. When i complain to service center of MB motors they said it will resolve in 1st service but it was not resolved... In 2 nd service the mechnic behave like goon and not agree on any problem. ..I m very upset from this type of service from heromotor cop... Plz resolve my problem...
Bike reg no UP 53 DP 3950
Chassis no. MBLLCU011KGF00007

From: Ashok Kumar Rai
Mob. No. [protected]
Email: [protected]@gmail.com
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Hero MotoCorp customer support has been notified about the posted complaint.
Mar 11, 2021
Updated by Ashok Rai Gkp
Dear sir
I have cal from heromotor service of mb motors... They said that they are not responsible for froud done in side mirror, break problem due to break shoe, gearshift problem due to gearbox.
As i have mention that these problem was from the first day... Who will be responsible for this. I m very upset please take some action for this
Thanks and regards
Ashok Kumar Rai
Mar 14, 2021
Updated by Ashok Rai Gkp
Not resolved
Complaint comments 

Comments

Dear Sir,

We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp
Ashok Rai Gkp's [Complaint's author] reply, Mar 14, 2021
Dear sir
I have cal from heromotor service of mb motors... They said that they are not responsible for froud done in side mirror, break problem due to break shoe, gearshift problem due to gearbox.
As i have mention that these problem was from the first day... Who will be responsible for this. I m very upset please take some action for this
Thanks and regards
Ashok Kumar Rai

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