Hero Motocorp — changing of tyre while giving for service & ordinary behaviour of owner

Address:Hoshiarpur, Punjab, 144519

I gave the bike (Model 2016) for service to the branch in kot fatuhi where the behaviour of the employes are ordinary. I told them i will get my bike bike in tthe evening as m working in bank. So after getting my bike serviced from them wiyhin 3-4 days. It got punture. Then the mechanic said me that this tyre will not last long then couple of days its very old.

And then i was shoked as both front and back tyres are to much differed. Then i goes to agency and complain to the owner he behaved very ordinary and doesnt lisyen to myu words instead of it he told me that my workers can stole petrol but they cant change the tyres. This is very disgusting. I was very much shocked listening this.

Then i heard various complaint about that agency from other people also. They called them "chor" thereafter i never went to them. This is very cheap thinking for a big company.

Address of the branch : kot fatuhi (144519)
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Hero MotoCorp customer support has been notified about the posted complaint.
Sep 10, 2017
Ishupal Bhatia's response
On 06.09.2017 i have gave my hero pleasure scooty for service..its a paid serive nd they have chnge the break shoe.. Break cabile front nd back both.. Nd they total chrge for this..1189 nd nxt day i have chck it tht speed O meter was nt wrking..nd the scooty performance was nt good..nt feeling free tyres is working..i go to service cntre nd complaints abt this..nd they are saying tht u will pay for.your both problems..speed O metre cable chnge bt before servicing they wrk properly
Sep 10, 2017
Ishupal Bhatia's response
Nd on 06.09.2017..i have pay 1189 for service nd other brakes changing problem bt they nt give my bill.. They saying printer was nt wrking u take it tomorrow.. Nd on 09.09.2017 they give me original bill nd in bill the amount was 1145 nd frm asking ki sir this is nt proper bill u take 1189 from me ..then the cash counter person was saying u take ur 44 Rupee's bt dont tell any one... Nd my complaint is this..in case i will nt take the bill then they charges anything from customers..
Sep 10, 2017
Ishupal Bhatia's response
Aur ap log supervisor koh kish aadhar pr job PR rkhte ho..i mean koi motor training degree ya wrk experience.. Cz in our city usko toh kuch ata h nhi..aur behzatti krne main sbse ageh rhta h woh..
Complaint comments 

Comments

Hello Sir.. I have to inform u tht the service of a our city is very poor nd the behaviors of a employed is very irritated.. They dnt wnt to litsen nd they are nt giving the original bill of parts tht they have chnge..plzz solve my problem..

I am go to hero honda show room at Washim dist washim . I need to a glamour fi aciletar cables. But this show room manager said to me we are not sales to direct customer.

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