Hero Motocorp — Complaint regarding defective maestro edge zx scooty bought from vishal auto shillong

Address:

793003

Respected sir,

I bought the scooty (Ml05 q 0899) from the above dealer on 17th may 2017 and within a week from the purchase the scooty gave me problems, since it was the first time i called the company and they took it for repairs, but from then on it has given me the same problem for five times and to top it all i haven' t even received my registration number.

I have called the manager on +91 [protected] to inform him of the same but the answer i get is they will take it for repairs yet again, so will my scooty not cover any kilometres and go only for repairs. I do not dare go out on long journeys because of this reason.

This clearly shows that hero has cheated me by giving me this deffective scooty. I have requested a replacement because a new scooty cannot be repaired over and over again.

I would be highly obliged if you look into the matter and help me with the same.

Thanking you

Mervyn laloo
Shillong
+91 [protected]
[protected]@gmail.com