Hero Motocorp — defected vehicle sold

Address:111A/12, GT Road, Ashok Nagar, Kanpur - 208012, 208003

Hi team,

I am deeply stressed because my sister bought hero maestro edge in oct 2017 from kanpur. Since the first day two wheeler has been giving ignition problems. We have been to service center atleast 8-10 times in 1.5 years, where they just fix the issue temporarily but they have not been able to fix the problem. Rather they have started neglecting her.

She bought the two wheeler by her small household saving of 15 years. This is absolutely ridiculous and need your help. Below are the details of vehicle and dealer.

Vehicle model : maestro edge
Date purchased : 24 oct 2017
Dealer : 111a/12, gt road, ashok nagar, kanpur - 208012
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear sir meri parchag karke 6month ho gaya hai mene bike servvice karne gaya to ussme injan me oil nahi dala to bike band ho gai
We visited Honda showroom in dehradun niranjanpur savaali.staff was non technical they don't how to care and how to behave with customer. We were sorted there and they want lunch .and told us wait will come after lunch .one of staff depika.
Dear Sir,

We totally understand the inconvenience you are experiencing. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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