Hero Motocorp — hero duet scooter 100 cc

Address:

D D Hero Mohini complex chandra sekharpur bhubaneswar, Khordha, Odisha, 751

I bought a duet scooter from dd motors bhubaneswar on dt 9.3.2017 engine no je33aagl22343. At time of purchase handle lock wasn’t working properly i was given assurance that it will work after use at the time of first service the same assurance was given after constant use of more than two years the lock is not working properly on dt 28.4 2019 i went to the service station i was told rudely that as i have not done all free service there is no warranty and 5 years warranty is only on engine i went to the sales shop and i was told that they only sell scooters and they don’t receive after sales complaint i fell that the dealer is carrying on adeceptive trade practice the service book guarantees a five year warranty as my scooter has run for only 2700 km the service centre advised me to bring the scooter for service after it has run 500km