Hero Motocorp — hero passion pro drs cast black heavy grey

Address:House NO. 169, Ghosi Mohalla, Nasirabad, Ajmer (Rajasthan), Ajmer, Rajasthan, 305601

I purchased one passion pro bike from sh. Rakesh tak, jagdamba service centre, opp. Petrol pump, nasirabad on dated 13.4.2019. After a ride of 700 km my bike digital meter stopped working. When i approaced to the above mentioned sub dealer he told me to leave bike to a week. After one week he denied to change the meter by saying that it was not available on the company so we can't change your digital meter. Please ask our main dealer in ajmer m/s relan motors pvt ltd. Near railway hospital, beawar road ajmer.

When i went to the above mentioned dealer they told me that leave your vehicle for 15 days and they will change it. After 15 days they changed the meter on dated 28.8.2019 in which the meter was showing already 6 km, light is not displaying.in this period they also changed my new battery.

I informed about this problem to both the dealers but no one is entertaining my query. So also i also wrote a letter about this to the registered office located at vasant vihar, new delhi. But till date the problem is same.

Below are the required details
Bike model : passion pro drs cast black heavy grey
Engine no : ha10acj4l03256
Chasis no: mblhar184j4l00417
Dealer : relan motors pvt ltd
Gstin no: 08aabcr1668p1zt
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via National Consumer Helpline. Our team is already working on your concern and will call you back to share an update.

Regards,
Team Hero MotoCorp

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