Hero Motocorp — liability of your dealer | |||
The honorable sir I am rajneesh from wayanad, kerala I am a customer who uses the hero's master edge . I bought the vehicle from safe motors kalpetta wayanad in kerala, In the event of my vehicle's breakdown, i reached your dealershop, that is safe motors kalpetta wayanad, on january 13, 2020, to order a new wiser. And paid a sum of rs 750 through google pay for wiser.. At the time of odrer the dealer said i will be available within 2 days when i place an order, didn't receive it a month later... For the past 20 days i have been trying to contact your dealer in wayanad over the phone. But they didn’t attend my phone. This irresponsibility of your dealer makes me very disturbed. And this incident prompts me to rethink my decision to buy a hero's new vehicle. How dare people like us take up the new vehicle because of this irresponsible behavior. So please do your best to help me with this matter and request that the wiser i ordered be made available to me. Hopefully there will be favorable actions on your part Thanking you Yours faithfully Rajaneesh rajappan Was this information helpful? | |||
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Hero MotoCorp customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Sir,
Apologies for the unpleasant experience. We request you to kindly share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.
Regards,
Team Hero MotoCorp
Apologies for the unpleasant experience. We request you to kindly share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.
Regards,
Team Hero MotoCorp
Dear Sir,
Thank you for sharing your details. We have notified your complaint[protected] to our team and they will be in touch with you.
Regards,
Team Hero MotoCorp
Thank you for sharing your details. We have notified your complaint[protected] to our team and they will be in touch with you.
Regards,
Team Hero MotoCorp
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I am rajneesh from wayanad, kerala
I am a customer who uses the hero's master edge
. I bought the vehicle from safe motors kalpetta wayanad in kerala,
In the event of my vehicle's breakdown, i reached your dealershop, that is safe motors kalpetta wayanad, on january 13, 2020, to order a new wiser. And paid a sum of rs 750 through google pay for wiser..
At the time of odrer the dealer said i will be available within 2 days when i place an order, didn't receive it a month later...
For the past 20 days i have been trying to contact your dealer in wayanad over the phone. But they didn’t attend my phone. This irresponsibility of your dealer makes me very disturbed. And this incident prompts me to rethink my decision to buy a hero's new vehicle. How dare people like us take up the new vehicle because of this irresponsible behavior.
So please do your best to help me with this matter and request that the wiser i ordered be made available to me.
Hopefully there will be favorable actions on your part
Thanking you
Yours faithfully
Rajaneesh Rajappan
[protected]@gmail.com