Hero Motocorp — maestro edge starting problem since I bought

Address:500090

Dear sir, this is Amarnath Reddy from Hyderabad. I purchased Maestro Edge in the year 2018 bearing 'chasis number - MBLJFW017JGA04511' ; Engine Number - JF33ABJGA03433' ; 'Registration Number - TS08FZ 1537' from 'Shiva Automobiles, JNTU-KPHB, Hyderabad. I think they gave me fault vehicle. It has got starting problem in the first week it self either kick or self. And the same problem reported several times and every time they replaced the battery. Last week also I have it for 5 th service and after 5 days it did not start. I was in traffic and It stopped all of sudden. I took to the same service center again the replaced batter this is 4 th time they replaced battery. They are not looking for root cause. It's been torture for me since an year.

This show room don't have proper manager, no treatment to customer, no trained service guys all looks faltu.

I request your attention to take proper action on this service center for not rectifying the problems. Also I would request to get my vehicle properly verified and the address the problem.

This is my hard earn money and feeling sad that my vehicle trobule in year.

Please note this would create bad reputation in long term.

My mobile number [protected]
Email [protected]@gmail.com

thanks,
Amar
+1 photos
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

Regards,
Team Hero MotoCorp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information