Hero Motocorp — Not proper servicing

Hi,
Today i had appointment at 10.30am for first free service at ridhi motors at andul. I had reported at 10 am, but they take my bike at 11.30 am. My question is why you are giving appointment. After that they hand over my bike at 2 pm while they gave time at 1.30pm. This is rediculas. Now i am seeing that they do not wash the bike properly. I have photos. They had charged rs.361/- for mobil while the servicing is free.
I do not get the proper service. Wash and polish is not done properly. I want the service without further reminder. Otherwise i will escalate at social media & consumer affairs.
I also work at consumer service at whirlpool. This is not acceptable.

Regards,
Diptesh ghosh
Bike reg. No. Wb12bb8546
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We highly regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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