Hero Motocorp — Post service complaint of Glamour bike UP70FL6530 Purchased from Shivani Motors Karela bagh Allahabad

Address:

Karela bagh Paryavaran U.P.

I got my above mentioned bike serviced on 20/07/2021 at Shivani motors showroom, karela bagh. Soon after service I got the foot rest stand some loose. I am an employee of central govt. and I get leave only on Saturday and Sunday and on both of the day showroom and work shop is closed. So I could complaint this problem only today on 05/07/2021.
Also as advertised in news papers, today Hero company has organised a free camp for washing, polishing and nitrogen for Hero bikes.
When I visited the showroom, showroom manager Mr Dinesh Singh clearly denied about such camp and also demanded charges for my complain as 48 hours has passed after service .
Sir it was only third service and my bike is still under full warranty then why for charges when fault occurred while service by authorized work shop.
Also you may watch that they showed service charge as rs. 64 but actually charged Rs 105 from me which I condoned due to lack of time. I am a Hero good life member with mob no [protected].
Behaviour of servicing staff is not well and they do not bother any company's policy too.
Customer satisfaction is nothing for Shivani Motors Karela bagh Allahabad.
I am highly unsatisfied from their service.
Please do something to maintain our faith in your esteemed brand.

Ashish Kumar Singh
Hero Glamour
UP70FL6530
[protected]@gmail.com