Hero Motocorp — Problem with hero HF delux bike chasis No.MBLHAW06XL5B00141

Address:

matoji nager near F residence society Balewadi

I purchased a Hero HF Delux motorcycle from Pratibha Motors Pune on 7th March 2020. I noticed that there was oil leak form the Gear Box, therefore took the bike to the dealer M/s Pratibha Motors for repairs under warranty.

The problem of leaking Gearbox with oil is not yet rectified or solved even after number of visits to M/s Pratibha Motors.

I had approached M/s Pratibha Motors on number of occasions but of no use. As a last hope of getting solution I am approaching you directly.

I work as an office assistant in a small company, I had borrowed money from HDFC bank for this purpose. The bike is not providing service as was expected. I cannot afford to maintain the bike with this problem, therefore requesting you to please take back this bike and refund back the money I had paid.

I am a person of very limited means, the purpose of purchasing bike was to go to my duty on time. But due to this problem of leaky Gear Box, I am unable to get to office on time.

Request to provide relief, otherwise I may have to approach Consumer Court Pune in this regard.

Thanking you,

Suresh Thorat

Pune