Hero Motocorp — regarding failure of gearbox and bearings in maestro bike

vinodmantri9

from Akot, Maharashtra

Address:

Nagpur, Maharashtra, 440009

I had bought a hero maestro edge on 27/11/2015, with warranty of 10 years. Its gear box and bearings are being damaged and needs replacement. Your authorised service outlet m/s aditya auto agencies, ghat road nagpur are charging me for bearings and gear boxes which is not worthy.
As such immediate action is requested to resolve the matter and provide replacement of all defective parts, to honour your committement.
Regards

V m mantri
[protected]
Vehicle registration no: mh-49-ab-3915

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Comments

9735142645

from Durgapur, West Bengal

I purchased hero maestro edge on 4 th Nov 2017 from BM automobile at kusumgram in purba bardhaman . For my relative 's treatment l failed to get second service. After 3rd service they said I have to change pinion and charged 1898 with labour charges. Before my 5th service they are saying I have to pay 5000 for engine repairing. It has run 5132km

ramindar gurjar

from Rajsamand, Rajasthan

Dear.sir
I purchase hero honda super splendar 5 month ago
My cycle millage is 35kmpl pls suggestion to me
Grow the average

HeroMotoCorp's reply, Jan 18, 2019

Dear Sir,

Sorry to hear that. We request you to provide your Mobile number and Dealer details to help us in resolving your issue.

Regards,
Team Hero MotoCorp

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Mobile number with us on Email ID app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp