Hero Motocorp — self start not working

2 Reviews
Vallaril, Amballoor, Ernakulam, Kerala, India
 Vishnu Prakash Vmc on Jun 25, 2019
I have braught a passion x pro from kerala ernakulam mulamthuruthy riders bike showroom on 24/09/2018.
After a weak o[censored]se a heavy cracking sound is coming from the bike when the time of starting. After 1 month the self start is completly stoped working. I have informed the service center and they have make it ok. After 1month again this complaint repeats. Then also they repaired it. After 2 months again the same complaint repeated for the 3rd time. Then they replaced the self motor. After that bike run smootly for 2 months. After the second day of 3rd regular service bike shows some missing like its out of fuel. I continued the ride after 10 kms the bike suddenly stoped and not getting started. So i called the service center and they came and took bike. After 2 days they gave me back the bike with replaced coil. Now i am facing all these 2 complaints that they have solved 1 month ego. What is the solution for this

Vishnu prakash

Complaint Status

[Jun 25, 2019] Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0


Dear Sir,

We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Team Hero MotoCorp

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    Hero Motocorp - self start not working