Hero Motocorp — service of bike

Address:

Gurgaon, Haryana

Dear sir,

I would like to inform you that i pankaj mittal went for my bike (Passion pro) service at your sector 5, gurgaon service station. I purchased this bike from kanpur, uttar pradesh and i shifted to gurgaon due to job purpose. On one hand when i was in kanpur i always get my bike serviced from the main service centre and there they always checked and cleaned the inside and used good quality products for service but on the other hand in gurgaon sector 5 service station they only cleaned the bike from water and also did not cleaned it properly. They did not wipe it after wash and we cleaned it by ourselves and the mechanics were sitting. When i asked them to polish the bike they told me that polish is finished. They are not having it. When i told the mechanic that when i was in kanpur the mechanic there used to clean from inside and you only changed the filter he told me that “ wo sab bewakoof bana rahein hain”. And also i want to tell you that in kanpur after bike service i always get a confirmation call from hero call center to collect reviews but here in gurgaon i was waiting for the call but i didn’t get it so i had to tell you all the happening by this mail. I want to ask you that what type of irresponsibility is shown by the people in the service station. So i would like you to take strict actions and do the needful.

Thanks and regards

Pankaj mittal