Hero Motocorp — service poor and unsatisfied with bike service from all around service centre of my home (141001)

Address:Ludhiana, Punjab, 141001

Very poor service ever giving by hero service centres which is unbearable.
If company or its service stationa can not give good service to customers then company have to collapse their service centres. There reasons behind above statement is : -

1. All hero service centre has only t or 2 service machanics and all other is trainni who don't know major things to give a good service at all.

2. Incomplete service by service boy. They don't have proper knowledge how to resolve the problem. We all know that company is manufacturer of their products after knowing this thing they refering me to external repair centre for minors problem.

3. Carelessness : last time in the end of march 2018, an unprofessional service boy forgot his/their ring spanner (Paana) in the backtyre excel screw.

4. They are not good listeners or good followers about matters that they note down from customers.

5. Very poor management for customer lobby. Their is no one who ask for water for a while. For this reason hero has to learn from honda agencies.

6. No feedback system from hero agency but most laughing thing is they never forget to remind the customer for service call.

Its time to talk about my complaint :

First thing i want express myself is that i will not prefer anyone to hero products if they can't give service batter then they don't deserve this.

I have ignitor pb 10fg 9016 (White) that is registered with nitesh sharma (Me) and when i purchased this product from hero agency it was awesome bike with very cool riding ever but after 2 or 3 servives it had problems that is not resolved like breakshoe irritated voice and millage/average problem still now.
Crazy thing is that when service centre handsup for minor problem from the meter and they ask me to this is not our work you have to resolve this problem from external repairing centre. What the hell is thia all. If manufacturer can't resolve thia problem than who can do?
Tell me.
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Comments

Very neglence of serviceing of rayadurgam and high fees

Dear sir
i had purchase new bike hero super splendor i3s in July2018. i seen same day that was dripping oil from engine. then i went to hero service center was repaired there but not solve problem.many more time repair in service center but till time not solve my problem. i have five days after that i will go to consumer forum. .

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    +91 11 2614 4121
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    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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