Hero Motocorp — service quality

Dharani Majhi

Address:

DRM OFFICE COMPLEX, NANDED, SANGVI NAKA, AIRPORT ROAD, 431605

I have serviced my bike on 8th march 2020 at ridewell motors but service quality highly dis satisfactory. I have put forth issue of battery charging, oil change, handle dis-orientation and general service. The bike was delivered without battery, while battery was put on charging. Handle orientation was not checked. After my complain, they installed my battery back stating that battery need to be checked somewhere, as charger is not working. Horrible service standards.

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Hero MotoCorp customer support has been notified about the posted complaint.

Mar 08, 2020

Updated by Dharani Majhi I have serviced my bike on 8th March 2020 at Ridewell motors but service quality highly dis satisfactory. I have put forth issue of battery charging, oil change, handle dis-orientation and general service. The bike was delivered without battery, while battery was put on charging. Handle orientation was not checked. After my complain, they installed my battery back stating that battery need to be checked somewhere, as charger is not working. Horrible service standards.

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Comments

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

We highly regret the inconvenience caused. We request you to kindly share your Registered Mobile number, Email Id, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

Jalesingh

Hero bike h Jo ki Puri tarh jar pakad gaye h ab mere bike ke RC aur insurance bhi nahi diya gaya mere koi balance baki Nahi h hero delar bhi nahi sunta h please mere problem so out karye but fir Nahi to court case karuga

Cmpale

For insurance renewal visited 2 times made 1 call.
Disgusting and ruthless service by sandeep auto. Even I am feeling showroom employee more precious than customers. Details proofs with me with audio recording calls.
Complaint against Sandeep auto ahmednagar maharashtra.414001