Hero Motocorp — service quality

Address:HOUSE NO-A-2/59, PRADHAN ENCLAVE,BURARI DELHI

I drop bike at service center for claim insurance and bike is ready but in same condition as I drop it, odometer is loose, don't cover any scratches in front fender and in fuel tank, break in same condition, clutch in same condition and also bike get more sound in 5th gear at speed of 55 but before insurance cliam they produced at above 80 bike running smoothness is look too bad after take from service center. When ride bike it look too old because bike parts look very loose when ride on raw ways. not a single parts is service by service center so why my bike digital service is updated when they do nothing in bike. It feels like I drop bike at unauthorized hero Service center because may be they have unqualified service worker or they are making fool to customer. Customer go to hero authorized service center for better service quality but it is not a satisfactory service from hero service center. So please resolve my issue as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Aug 22, 2020
Updated by Dharvinder Bisht
My bike Model Glamour Fi 2020
Complaint comments 

Comments

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information