Hero Motocorp — Splendor i smart 110 - manufacturing defect

saurabh pawar

Address:	Balaghat, Madhya Pradesh, 481331
Website:	hero motors

My self shishir pawar - from balaghat m. p. mobile no. [protected]
I have purchased the hero ismart 110 on 6 aug 2016 from jaiswal automobiles balaghat m. p. with chesis no. mbl-ja06akghf05990 (blue and black color) bike is yet to be registered with rto.

From the day of purchase i am facing engine noise and pickup problem. i have made a online complaint on hero motor call center no. [protected] on 9 aug 2016 for this complaint then gone to jaiswal automobiles's service station for complaint then mechanic done some thing (tappet setting) in bike then tell it's ok but the problem is not solved after that as well after discuss with expert we can to know its a manufacturing fault in the bike
(engine is having manufacturing defect)

So again on 11 aug 2016 again i made a complaint in your call center no. for the replacement of the faulty bike with engine valve section having manufacturing fault. again we went to service station service mechanic from jabalpur (so called service engineer with lest knowledge) came to solve the problem again they done some thing with vehicle and then the service manager told me that you vehicle is now ok.

We took the bike again 3rd time from service station but again the same problem is raised in the bike after running very few kilometers.

Sir please replace the newly manufacturing fault vehicle i dont want to have it any more so please replace of the bike as soon as possible.

Thanks
Shishir pawar balaghat
[protected]

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Hero MotoCorp customer support has been notified about the posted complaint.

Aug 12, 2016

Updated by saurabh pawar Hero Motors Complaint number[protected]

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Comments

saurabh pawar

[protected]@gmail.com- email id for further communication

sonusingh3668

from Jamshedpur, Jharkhand

श्रीमान जी मेरे पास Hero की आई स्मार्ट 110 गाड़ी है जिसे आकाशदीप बापूनगर भीलवाड़ा के शोरूम से RJ06MS0548 खरीदने के चार दिन बाद गाड़ी से आवाज आने पर मैं सर्विस सेंटर गया जिस पर सर्विस मैनेजर ने बताया की नई गाड़ी से आवाज आती है और अगले सर्विस तक आवाज आना बंद हो जाएगा साथ ही मैंने बताया कि गाड़ी का एवरेज 40 के लगभग आ रहा है फिर अगले सर्विस पर वही वही समस्या मेरे द्वारा बताई गई साथ ही शोरूम के मैनेजर को भी यह जानकारी दी गई जिस पर उन्होंने बताया कि आपकी समस्या का समाधान कर दिया जाएगा लेकिन 3 सर्विस करवाने के बाद भी समस्या बरकरार है और गाड़ी स्पीड भी जल्दी नहीं पकड़ पाती और शोरूम का व सर्विस सेंटर की सर्विस बहुत ही खराब है मेरा सुझाव है कि आगे से कोई भी हीरो की गाड़ी ना खरीदें mob no. [protected]