| Address: | Lucknow, Uttar Pradesh, 226001 | | Website: | Sunil Motors |
I have already raised a issue before after that i got call from sunil motors by dr triapathi a general manager. i met with an accident my scooty was fully damaged i always go to sunil motors only you can check the history always i face such problems but didnt raised the issue as that all was minor. i gave my scooty on 1/07/2016 i have been charged rs 2670/- all the services mentioned in the bill was not at all done, as soon i rcvd the scooty i gave a call to the center but i was told that come on monday as our mechanics are on leave on sunday i wont be charged henceforth will repair your scooty and will give a call. still i sent the guy to the center to show the scooty, some1 from the center checked and said dnt worry wll reapir and wont charge again. that service was done by some other mechanic. now on monday when i sent my scooty they again told... parts needs to be changed and 2500 something is you bill i said no issues money is not a prt but see you please repair my scooty. now in the evening when i got my scooty mechanic irfan also came with the scooty i checked noe again when the bill was raised my scooty was not washed though the mechanic said he washed but was not done he accepted later on, breaks wrere not being repaired most important my handle and front part was damaged for what i forced the mechanic to repair again he didn't he said ma'am send again tomorrow its a matter of 5-10min will repair again, then i refused to make a payment. irfan made me to talk with the supervisor he was soo ill mannnered that he said "agar aap pay, ent nhi bhejwaegi to bura ho jaega aoke liye", secondly he said " hum log utni hi service karte jitni bati hai apne nhi btai to kaice karte' now if i am handing the service to the company service center and for which i dnt have much knowldge plus was a accidental vehicle it is a duty of supervisor to diagnose a problem and rectify it. was disppointed. front office team is sooo rude a girl arti mis behaved wih me. now again i sent my scooty today ie 12/7/2016. general manager insipte of solving problem said mam apko pichla payment to karwa dena chye tha. i made them very clear that i will not make the payment at all and i want my scooty to be repaired. i will be taking this issue to the higher level.
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