Hero Motocorp — Worst service and Irresponsible work

Address: SREE KARTHIK MOTORS , N.T ROAD, BYE PASS ANNEXE , SHIMOGA , 577201

Dear Sir,
I am Vinu K Research scholar, Kuvempu university, Shimoga.
As I above mentioned I really fed off with worst service and irresponsible work by SREE KARTHIK MOTORS, N.T ROAD, , BYE PASS ANNEXE, SHIMOGA-577201. I have complaint regarding my bike Glamour FI KA18 Y 8651. First I went to the service, service Manager and staffs told me to get Engine(bore) service, then after the Engine(Bore) service I paid 11374 rupees. After service I found Motor pump vibrating ( when key is on the motor vibrating upto 10 seconds ) and also riding too, then I informed them, they told me to get service again, again after one more service I paid 3, 950 rupees . Again after the service I found same motor pump vibrating problem, again their negligence in service I am facing same problem . They are asking for get service again and demanding more than 13, 000 rupees for motor pump. In service center their is no good behavior from the staffs and if I question they only wasting my time from making some kind of stories. Still my bike is in service station, nearly from 3 months.

So I kindly request you please do needful action quickly and do repair my bike with free of cost, because I already spend nearly 20, 000 rupees, this was happened by negligence and irresponsible work by staffs.
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Hero MotoCorp customer support has been notified about the posted complaint.
Jun 12, 2020
Updated by koutiysala
[protected] this is my registerd mobile number.
Gmail: [protected]@gmail.com
Jun 25, 2020
Updated by koutiysala
Please give information about the given complaint about Sri Karthik motors shivamogga regarding.
 
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Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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