Hero Motocorp — worst service of hero service station

Sir with due respect, i want to say that we has observed the worst experience ever at hero automobiles in service matter. We have a motorcycle"ismart" and buyed from "hero automobiles saharanpur road" on 2nd july. That time also they have done service lightly. Then after on 5 th october we have gone there and we have complaint regarding self start (After 1st service self was not working properly and from last week self is not working a single time and when to try to start bike with self start the bike makes short high sound) that time they said parts are not available right now..

And

Then today we went there, there was such a rediculuos behaviour...

We went there first and asked them that the part is available right now thy said yes and we brought the bike to them. they opened the bike and when part was brought to be went replaced they said "it would not fix it is improper it is too big to get fixed. And then we went to senior (I dont know his perfect designation and name) we said that we have done a great mistake to buy this bile and we have wasted money on spending this product and then in opposite he said u have done this mistake and then he try to mislead us. We have said this sentence because we are not satisfied with their service and their behaviour..

We have first time spend trust in hero and we are really not satisfied otherwise we always prefer yamaha.

plz see to our issue and plz respond...



We have more issue regarding hero maestro purchased from same showroom.



Thank you