Hero Motocorp — xpulse 200 - front abs issue

reportdev

from Ramapuram, Andhra Pradesh

Address:

Hyderabad, Telangana, 500035

Front brake issue - disc brake gets stuck while riding on bumpy roads. Accident happened because of this issue. Notified bhanu and lakshmi hero somajiguda. They changed some parts but still the issue is not resolved. Front brake is rubbing on disc and causing the entire motorcycle to be unstable.
Initially bhanu hero has been notified but they told me that they have done some changes. After 3 days the issue started again. I gave the bike for servicing at sri lakshmi hero somajiguda on 12th dec and told them about this issue. They have changed brake pads and told me that it's fixed. Since then the brakes pads have been rubbing against the disc and in pot holes the brake lever gets hard and it becomes unusable. Due to this issue i have been met with an accident and hit a car in front of me. Service engineers are clueless about this issue and are trying to fix something which is not broken.

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Comments

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Jatin Phagwara

from Chandigarh, Chandigarh

Rc pending form last 4month

Praveen Deejay

Hello Hero Team,

I have purchased my Xpulse 200 in September 2019. There is issue with front disc, the break will get jam and there is a sound while riding and it's very dangerous I have faced this while riding. Due to this issue I have missed accident. I have reported this issue in second service but they have not fixed the issue and said this is how ABS works fr this bike.

Kindly please fix this issue. I have seen same issue accouered for Xpulse.

Name: Praveen Kumar
Email: [protected]@gmail.com
Ph# [protected]
Dealer Name: Prakash Motors Bangalore