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Hindustan Times Complaints & Reviews

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Updated: Jul 6, 2025
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Hindustan Times reviews & complaints page 9

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J
Jugendra Arora
May 7, 2020
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Address: 263 SECTOR 10 FARIDABAD 121006

3 times sent massage on 3, 4&5 may.
3 times talked 60004242 on 4, 5&6 may for renewal of subscription of ht @ 899/- for 15 months.
Executive was surprised that calling third day after checking regd. Mob no. [protected]. No payment link recd till now. Senior citizen retired 76 reading ht since february 1977 ie 43+ years.
My present copoupns sufficient only up to 31 may 2020.
Request to send me a payment link massage to pay on-line.
Thanks
Jk arora[protected]
Hindustan Times customer support has been notified about the posted complaint.
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    Pprt1075
    Apr 13, 2020
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    This is to bring to ur notice that in this Intence situation we are unable to make the payment for the newspaper online what the hell is this
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      A
      avinash chander Malhotra
      Mar 27, 2020
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      My subscription No.[protected]
      I have not received newspaper since 24 March onwards.
      My vendors name is Naresh Kumar V/54/32/1
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        J
        js. jyotisharma. [email protected]
        Mar 25, 2020
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        Address: Ghaziabad, Uttar Pradesh, 201009

        Hindustan Times newspaper not delivered today.
        Depot name Vijaynagar.
        Ghaziabad
        Vendor name Narain Singh

        ID [protected]
        G 12, Sector 11, Pratap Vihar
        Ghaziabad
        201009

        Mobile number [protected]
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          K
          Krishan Nakra
          Mar 3, 2020
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          Address: Flat 1401, tower 1, Vipul Greens, sector48, Gurgaon., 122018

          Dear concern,

          I have made the payment in december 2019 and still i have not received my coupons. Below are the confirmation of the received payment.

          Dear krishan kumar nakra, we acknowledge your payment of inr 899.00 made on[protected]:31:13, your booking ref. Id is htm[protected].
          Thank-you,
          Ht media group

          Request you to pls look into the matter and resolve it asap

          Regards
          K k nakra.
          Hindustan Times customer support has been notified about the posted complaint.
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            A
            abhinav kalsi
            Feb 27, 2020
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            Address: Chandigarh, Chandigarh

            Dear sir,
            I have not received the coupons even after 4 to 5 months of subscription. And whenever i ask vendor he says the coupons were delivered, i am not receiving newspaper from last 4 days. This is very rude and shameful. I have proof of my payment. Also your costmer care service is poor. If no immediate action is taken, i will soon knock the door of consumer court.
            Hindustan Times customer support has been notified about the posted complaint.
            I am not recieving my newspaper from last 20days inspite of I have purchased scheme for 2 years.

            I have called newspaper vendor so many times but he never responds.
            Even the person who is distributing newspaper always says that tomorrow we will deliver.

            I am really fed up with HT services

            Kindly treat this as most urgent
            Sunny Kwatra's reply, Mar 19, 2020
            Kindly update urgently as I am really fed up with the services as noone responds
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              R
              RanjanMitra
              from Noida, Uttar Pradesh
              Dec 22, 2019
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              Address: 121004

              Hi,

              I have been a regular reader of hindustan times for quite some time. Initially i had taken 15 months subscription and then recently (In oct 2019) i renewed it by taking two year’s subscription.

              During my first 15 months subscription there were times i didn’t get my paper and complained about it to your local representative mr. Rohit, however he never provided any help or support. Thus, this time, i was determined not to continue with ht but your marketing team kept coming back to me and promised that they will provide good service. Based on their promises i took the 2-year subscription. However, in the last 4 months i feel absolutely cheated.

              Today, i had enough of it.in this week itself i have not received the paper twice. When i contacted rohit, he at first blankly told me that i can cancel my subscription. Later he promised that he will get me today’s paper and will bring in the distributer to me so that this non-delivery issue can be resolved permanently. For the entire day i kept following up with him and he kept on lying to me that he is looking into this and will do the needful today itself. But he never kept his words.

              I am sick and tired of following up! I don’t trust ht or their representatives anymore and feel cheated. I don’t want to be associated with ht any longer and thus request you to refund my subscription money immediately.

              If i don’t hear from you in next 24 hours, i will put this on the social websites so that you cannot cheat anyone like you have done to me. Post that i will also put in a complaint for cheating against ht in the cm window.
              Hoping for a quick refund of my money.

              Thanks & regards,

              Dr. Ranjan mitra
              Bptp n-block, sector 82, faridabad - 1121004
              Hindustan Times customer support has been notified about the posted complaint.
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                M
                Manish.Kumar2122
                from Sangamner, Maharashtra
                Nov 10, 2019
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                Address: New Delhi, Delhi, 110007

                Dear sir,
                I am going to file this complaint to hindustan times with great compulsion we have been your customer for last 30years but your vendors are making every effort that we are not your customers in the future,
                His daily delivery of your newspaper timings are between 11:00a. M. To 12:00p. M. For last one year...
                Many times we warn him about his late delivery but the reverse tells us that whatever you want to do, the newspaper will come at this time.
                He is leaving no stone unturned to put the credibility of hindustan times at stake.
                So i draw your kind attention please look into this matter as soon as possible i will be very thankful to you...
                Hindustan Times customer support has been notified about the posted complaint.
                Two months have passed but no action has been taken by the company HINDUSTAN TIMES so far therefore our society has decided to take strict against as soon as possible through consumer Court...

                Thanks & regards
                [protected]@gmail.com
                Ngo-(Murari parivar swayam sewi sansthan)...
                I Got an SMS informing me that the coupens for HT and Mint have been dispatched on 19/12/2019. but I have not recd. them so far, could you please inform me as what is the present position.
                Thanks.
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                  R
                  Raghu Anand
                  from Delhi, Delhi
                  Oct 23, 2019
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                  I started working for this work from home captcha filling, within 2 days the website stopped responding and so i left doing it. Few days back a lawyer, anirudh krishnan called and told me to pay 9000/- within 2 hours nor they will issue a legal case against me. He is calling again and again, what should be done please tell.
                  Please help, is this company legal or fraud?
                  They sent me an agreement and are again again saying they have filed a case against me.
                  Oval solutions
                  Hindustan Times customer support has been notified about the posted complaint.
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                    N
                    Narendra1987
                    from Pune, Maharashtra
                    Oct 23, 2019
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                    Address: B-112,HT media sec-2,Noida, 1st floor near sec,15 metro station, Gautam Buddh Nagar, Uttar Pradesh, 403115

                    I had cheated by the shine.com i got a call from shine.com regarding job in goa side by atul and maheep and told me that there is job availibility in goa side by taking different companies name and first told me that only need to pay registration fees and told me that no need to pay any more money and i paid that registration money after he sent me one more performa like this he ahd taken from me 117000/- i was asking again and again that 100% assurance is there for the job he told me that you will get the job within 30 days also he told me that you will get the 50% hike in the salary only because of the shine.com is a very reputed company on that basis i had paid this much of heavy amount this is a hard earned money and i am a middle class person i had trusted shine.com but after payment they are telling me that there is no job and interview guarantee i had paid this much of heavy amount only after confirmation of 100% job assurance now i and going to lodge the complaint against the shine.com if i am not getting my money back and i need to go legally if i am not getting money please help me get my money back
                    Hindustan Times customer support has been notified about the posted complaint.
                    I have paid 24 months payment for 2 yearly subscription.
                    But till date i did not received the coupons.
                    Vendor is not supplying the News paper.
                    please check and provide coupons.
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                      B
                      b thakur
                      from New Delhi, Delhi
                      Oct 6, 2019
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                      Address: DDA Flat No-198, Pocket-1, Sector-19, Dwarka, New Delhi-110075, New Delhi, Delhi, 110075

                      I paid rs 1399 for 2 yrs coupon of hindustan times vide cheque no. 882249 (State bank of india) dated 22.09.19. The booking (Form no. [protected]) has been verified, but till date i have not received the coupon. When talked to customer care executive on 05.10.2019, he has not any information in his record and was unable to help in any way. It is really shame for ht media who has no information and record in this regard. Plz let me know the latest status.
                      (B thakur)
                      Mobile no. [protected]
                      Hindustan Times customer support has been notified about the posted complaint.
                      Please provide any detail of our coupon in yr records our side your coupon is lost many month pending.

                      Please confirm us.
                      Ravindra kumar
                      uttam nagar delhi-110059
                      m.No.[protected]
                      Hi,

                      I haven't received the HT newspaper subscription coupon even though the payment was debited from my account on 24/Oct/2019.

                      Please address this concern.

                      Regards,
                      Ajay Maithani
                      [protected]@yahoo.com
                      [protected]
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                        R
                        rajesh sequeira
                        from Lonavla, Maharashtra
                        Oct 5, 2019
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                        Address: C-9 SECTOR-2 FLAT NO-003, SHANTI NAGAR MIRA ROAD EAST, BEHIND SHANTINAGAR HIGH SCHOOL, Mumbai City, Maharashtra, 401107

                        Dear hindustan times,
                        I have been your reader for so many years now. Iam really not happy with the service regarding coupans renewal. On dated 08/09/2019 your executive came to renew my coupans and i paid the amt of rs.1699/- for 3 years. Even i got the confirmation of payment
                        But i haven't received coupans yet nor any messages about the coupans dispatch. I had called your customer care number they said it is rejected and not showing any reasons. If rejected why? And why my payment was not refunded to me?. Or when i will get the coupans. I need clear clarification on this urgently or else please refund my money. I had attached my confirmation message. Please go through it and reply me urgently

                        Name:rajesh sequeira
                        Paid on :08/09/2019
                        Amy paid :1699/-
                        Form no:[protected]
                        Hindustan Times customer support has been notified about the posted complaint.
                        Oct 05, 2019
                        Updated by rajesh sequeira
                        No one replied in mail of subscription I'd, very poor service
                        I m HT Cubscriber serial no.1398741 deposit amount through cheque
                        amount rs 1399/ for two year on[protected]
                        but i m not received any coupen so plz provide me a coupen
                        my name is Rishi & no is [protected]

                        thanks
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                          S
                          santy3189
                          from Delhi, Delhi
                          Oct 2, 2019
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                          Address: 3189 sector d, pocket 3, vasant kunj, New Delhi, Delhi, 110070

                          I had paid an amount of rs 899 for one year subscription of ht newspaper. I paid the amount in the month of august 2019. Two weeks back i received coupons which mentioned starting date of delivery of papers as march 2019.
                          Also when i asked my vendor to deliver the paper, he was asking for rs 30 per month for delivery of the paper.
                          I request you to kindly refund my money back as ht is cheating the consumers
                          Regards
                          Satpal singh
                          [protected]
                          Id [protected]
                          Hindustan Times customer support has been notified about the posted complaint.
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                            Y
                            Yasib
                            from Delhi, Delhi
                            Sep 23, 2019
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                            Address: A/301 Nirman darshan nirman nagar Nile more road nalasopara west, Mumbai City, Maharashtra, 401203

                            I am a regular customer of ht subscription since many years. I am resident of nirman nagar nilemore road nalasopara west mumbai 401203. Our newspaper vendor is not delivering ht newspaper to us even after taking monthly coupons of subscription from us regularly. He behaves very rude and argues with us every time we say anything to him. He doesn't know how to talk with the customer as he screams on us for misplacing and not delivering the newspaper ht every day since from 15 days we as a customer, really fed up with this vendor. We really think now we have wasted our time and money in showing interest of being ht customer by paying the one year advance subscription with no use just because of your careless vendor.

                            Kindly, look upon into this matter as early as possible, as it creates lot of inconvenience to us. Take a necessary action against this newspaper vendor.
                            Hoping for a speedy and positive consideration
                            Regards,
                            Shamim saiyed
                            [protected]
                            [protected]
                            Hindustan Times customer support has been notified about the posted complaint.
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                              V
                              varun choudhari
                              from Delhi, Delhi
                              Sep 23, 2019
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                              Address: New Delhi, Delhi, 110019

                              I strongly dissatisfied with the service of hindustan times, i am the user of hindustan times newspaper with almost more then 10 year, for 2 3 year i applied for coupn due to good schemes, some months back i renewed my coupon schemes, but i not received yet.in my last scheme when i applied for coupon on that i not received, and he charged extra money, he said apka coupon ka time khtm hogaya, my mom said abhi toh time, he try to cheat us. And he doing the same, when i ask for the coupon he said kal aayega, aaj aayega company kharab hn company nh derahi, he said complaint kardo, whats is happening there, i want a clatification on this. Please resolve this matter in this week, and take the vendor ship from this cheater person.

                              My membership with the name of shakuntla rani and registered mobile no. [protected]
                              Hindustan Times customer support has been notified about the posted complaint.
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                                R
                                Rajendra Patil Ulhasnagar
                                from Mumbai, Maharashtra
                                Sep 18, 2019
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                                Address: ULHASNAGAR,Kalyan,Thane, Thane, Maharashtra, 421004

                                1. Before monsoon season executive manoj rahane promised to give raincoat as per the no. Of cheques or booking. I submitted cheques and coupons were also delivered to customers, still no raincoat or incentives regarding the bookings were provided.
                                2. As per the daily number of mint copies, everyday i get 2 mint extra which are waste and i have to pay for that from my pocket, i am following up to company from last 6 months but they don’t response well and for their increase in po they keep hanging to decrease the number of copies. This complain is from many vendors and all are facing great loss due to this.
                                3. I have around 400 hindustan times every month, i have to stamp them every month which is an hectic job, we still agreed to that and adjusted for the company, even after all the proper coupon stamp work the no. Of copies are not validated. Number of copies and should be raise or decrease as per the stamped coupon by vendors. I get 212 hindustan times copies more everyday which are waste this is not followed up by any staff or company.
                                4. During heavy rain period, our union suggested executive manoj rahane to change the drop point as it get flood in that area but still the driver unloaded all the bundles at the same point and all the bundles were in deep water. We managed to save those one day, on 04/08/2019 all the 612 ht and mint copies (Excluding other vendors copies) were drowned in deep water and not an single ht and mint copies were delivered in ulhasnagar and ambernath. It was the mistake of the transportation services and management. We suffered a great loss and company still charged for all the copies from us and from customer. None of the adjustment were made or compensation were given. We had to pay from our own pockets to company and customers.

                                5. The process of submitting expiry coupon is to submit it to executive, i submitted old expiry coupons to executive ajith and also submitted 15 cheques. The amount of coupon and incentives which is deliver by pay-off slip/voucher has not been given till date. He received coupon and cheques on january 2019.

                                All this complaints and requests are submitted to executive manoj rahne and arvind jadhav from many months but they don’t response to complains from any vendor nor they took any action regarding it.

                                Regards,
                                Rajendra patil
                                Ulhasnagar, thane
                                14/09/2019
                                Hindustan Times customer support has been notified about the posted complaint.
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                                  V
                                  Valerie Saldanha
                                  from Mumbai, Maharashtra
                                  Sep 9, 2019
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                                  Address: 601 NOOK 51 B S V ROAD, JN OF NORTH AVENUE AND SV ROAD, SANTACRUZ W, Mumbai City, Maharashtra, 400054

                                  Kindly ensure that my new subscription to htimes is from 1 december 2019 to 31 november 2020 though the agent has taken the amount from me stating that my existing subscription to dna ends september 2019. I checked subsequently and dna subscription ends only on 31 november 2019.

                                  Please correct your records and issue coupons accordingly.

                                  Please also ensure that agents do not renew or book new subscriptions unless the old one is completed.
                                  Hindustan Times customer support has been notified about the posted complaint.
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                                    R
                                    from Mumbai, Maharashtra
                                    Aug 31, 2019
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                                    Address: S-195/37 J.J. CAMP GIRI NAGAR KALKA JI DELHI 110019, New Delhi, Delhi

                                    Dear sir, /madam

                                    I have received the massage from your side my ht subscription coupons has dispatch through bsa courier vide document no. Ra8238663 dt.13.08.2019.
                                    But this coupon was not received from my till date,
                                    When i check the bsa side it is show that the address is not traceable but the same address is verified by your executive. And the courier person did not contact me when i have complain on his portal on mon, aug 19, 4:27 pm but they have not reply me till now

                                    Please instruct the courier company to delivered the same in my address
                                    Hindustan Times customer support has been notified about the posted complaint.
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                                      H
                                      Himanshu Gupta123
                                      from Mumbai, Maharashtra
                                      Aug 28, 2019
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                                      Resolved

                                      I made a payment of Rs.1399 via paytm to subscribe the Hindustan Times English Newspaper for 24 months 3 weeks ago but the coupons have not reached me till now. I want to know why the coupons have not reached me yet and when will I get them. The company does not give any response on asking them. The distributor does't answer the query. He did not come to parcel my coupons.
                                      Sep 11, 2019
                                      Complaint marked as Resolved 
                                      After 5 Days a call from HT Media came and told us about the cancellation of delivery then assured me that they will reach me soon.
                                      Hindustan Times customer support has been notified about the posted complaint.
                                      Sir,
                                      I received a SMS that your HT subscription coupons delivered by BSA Courier vide doc no. RA 8243045 on 29.08.2019. Since i haven't received the coupons thus i called HT office No.[protected] on 29/08/2019 for informing non-receipt of coupons and later followed up on 30/08/2019 and 04.09.2019

                                      Awaiting for response
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                                        S
                                        shraddha83
                                        from Delhi, Delhi
                                        Aug 15, 2019
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                                        Address: Ghaziabad, Uttar Pradesh

                                        I have subscribed and given an advance for hindustan times (Hindi) newspaper as per scheme 2 months back. The coupons have been received and accordingly, the papers should have been delivered from 1st aug 2019 but it has not yet started.in spite of repeated complaints to customer care from last 10 days, there is no action.

                                        Kindly look into this matter and start delivery of the newspaper immediately or refund the amount paid to you.

                                        Thanks,
                                        Dr. Satyendra prasad garg
                                        A-401 aditya mega city
                                        Indirapuram
                                        Ghaziabad - 201014
                                        Hindustan Times customer support has been notified about the posted complaint.
                                        Aug 23, 2019
                                        Updated by shraddha83
                                        Till date, nothing has happened. This is not a very complex thing to solve for HT. I am highly disappointed with the delay.
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