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Last updated Mar 12, 2023
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Hindustan Times reviews & complaints page 9

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Resolved
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I made a payment of Rs.1399 via paytm to subscribe the Hindustan Times English Newspaper for 24 months 3 weeks ago but the coupons have not reached me till now. I want to know why the coupons have not reached me yet and when will I get them. The company does not give any response on asking them. The distributor does't answer the query. He did not come to parcel my coupons.
Sep 11, 2019
Complaint marked as Resolved 
After 5 Days a call from HT Media came and told us about the cancellation of delivery then assured me that they will reach me soon.
Hindustan Times customer support has been notified about the posted complaint.
Sir,
I received a SMS that your HT subscription coupons delivered by BSA Courier vide doc no. RA 8243045 on 29.08.2019. Since i haven't received the coupons thus i called HT office No.[protected] on 29/08/2019 for informing non-receipt of coupons and later followed up on 30/08/2019 and 04.09.2019

Awaiting for response
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    Address:Ghaziabad, Uttar Pradesh

    I have subscribed and given an advance for hindustan times (Hindi) newspaper as per scheme 2 months back. The coupons have been received and accordingly, the papers should have been delivered from 1st aug 2019 but it has not yet started.in spite of repeated complaints to customer care from last 10 days, there is no action.

    Kindly look into this matter and start delivery of the newspaper immediately or refund the amount paid to you.

    Thanks,
    Dr. Satyendra prasad garg
    A-401 aditya mega city
    Indirapuram
    Ghaziabad - 201014
    Hindustan Times customer support has been notified about the posted complaint.
    Aug 23, 2019
    Updated by shraddha83
    Till date, nothing has happened. This is not a very complex thing to solve for HT. I am highly disappointed with the delay.
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      Your relationship manager, came to my house in end of june 2019 and she approached me to subscribe hindustan times newspaper. Subsequently, i gave cheque no.151732 icici bank of rs.799/- favouring ht media.
      The amount of rs.799/- dt.2.7.2019 has been debited from my account and credited in ht media for subscription of hindustan times for one year. More than two months passed, i have not received coupon till date. You are requested to please provide me subscription coupon of rs.799/-.
      Thanking you
      Yours sincerely
      Laxmi kant [protected]
      #651 eco city-1 new chandigarh mullanpur
      Pin 140901...
      Hindustan Times customer support has been notified about the posted complaint.
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        Address:802, B2 TOWER, UNITECH UNIHOME, SECTOR-117 NOIDA, N102, SHATABDI RAIL VIHAR SECTOR-62 NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 201301

        Dear sir,

        I have booked coupon of rs. 899/-. I have paid ht media subscription amount, please deliver the subscription package at my address given in my addhaar card as:
        Flat no. 802, b2 tower, unitech unhihome, sector-117, noida up, preferably on saturday & sundays or
        In week days to be deliver to ms shalini srivastava in aptara corporation, i-energizer, a-37, sector-60, noida up.

        Pankaj [protected]br...
        +1 photos
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        Address:Faridabad, Haryana

        I have paid the subscroption to deliver the daily hindustam times newspaper but you have blocked my redemption coupons, i do not know under which reason or basis you have blocked my redemption coupons whereas i was hetting the hindustam times news paper daily.

        Please unblocked my redemption coupons.

        Pramod kr. Sharma
        Advocate
        289, sector-31, faridabad
        Mb.[protected]
        Id no. [protected]
        Hindustan Times customer support has been notified about the posted complaint.
        I had paid subscribtion of Rs 899/- on March 10, 2020, as per your SMS recd. Till date I have not recd coupens
        to be given to my vendor.
        Regd, Tel No. [protected]
        Guljeet Singh,
        17/6, West Patel Nagar,
        New DElhi .110008
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:#651, A -block Eco city-I, 140901

          Your relationship manager, came to my house in end of june 2019 and she approached me to subscribe hindustan times newspaper. Subsequently, i subscribed newspaper hindustimes. I have her cheque no.151732 icici bank of rs.799/-. The amount of rs.799/- dt.2.7.2019 has been debited from my account and credited in ht media for subscription of hindustantimes for one year. But i have not received coupon till date. You are requested to please provide me subscription coupon of rs.799/-. Thanking you
          Yours sincerely
          Laxmi kant #651 eco city-i new chandigarh mullanpur
          Pin 140901
          Aug 24, 2019
          Complaint marked as Resolved 
          Hindustan Times customer support has been notified about the posted complaint.
          Verified Support
          Jul 23, 2019
          Hindustan Times Customer Care's response
          Dear Concern, Customer has been called as coupons for same already sent by DTDC Courier on 15-July-19 same info shared with the customer
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            Address:New Delhi, Delhi, 110015

            Hello team,

            I am not getting newspaper from last 20-25 days now, our vendor already took coupons from us for next 3-4 months but stopped sending papers

            Is happened before also

            Kindly help us to fix this issue on urgent basis before coupons expire.

            Name - bishan chawla
            Email - [protected]@gmail.com

            Already sent email to hindustantimes at [protected]@hindustantimes.com
            Hindustan Times customer support has been notified about the posted complaint.
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              Address:New Delhi, Delhi, 110085

              This is to inform you that the vendor in area sector -24, rohini, delhi has refused to deliver the hindustan times english newspaper which i subscribed from may -2019 through coupon scheme. Feeling sorry to mention here that the said vendor has also charged rs 170 for the month of may-2019 despite being provided the may month coupon and telling for advance coupon. Nevertheless, i confirmed regarding this matter from customer care and apprised me that coupon should be provided after in the end of month. Keeping above in view i request you to kindly arrange another vendor to deliver the newspaper and take appropriate action in this regard and please make sure that rs. 170 which vendor already charged me alongwith coupon which is unethical.

              Looking forward to a quick action in this regard from your side. Thanking you in anticipation.
              Hindustan Times customer support has been notified about the posted complaint.
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                Address:122005

                I have subscribed for ht newspaper in the the month of may, i kept on calling ht team to collect the check or better take online transaction through netbanking or any other medium, but they insisted they have only one option that is collecting check from home. Then after so much delay one person came and collected the check from my home on 8-jun and told that newspaper will start from 1-july. Though we were not happy with this date and requested that it should be bit early. But he shown his helplessness and we agreed. Now when we did not receive the newspaper on 1st july also then on today on 3rd july we called customer care, they told that it will take another one month and newspaper will start on 1-aug. This is really very frustrating. I want to escalate this issue on this forum now.
                Form no: [protected]
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Address:Sco-80-81, 2nd Floor, Sector 17c, Chandigarh - 160017, Near MNC Hospital, Chandigarh, Punjab

                  I booked ht subscription of 1 year and made a payment of rs.799/- via paytm link sent by ht chandigarh. Still i have not received the coupons and with so many followups too, i am still trying to be in touch with ht media but no body picks up the phone. A few days back, i received a response that they have couriered my coupons and i will receive it in 4-5 days also they assured me that the newspaper vendor will automatically deliver the paper from 1st july. But its already 15 days and i have not received any coupons. The payment was made on 14th may, 2019 for the renewal of the subscription and i waited for more than a month, my local vendor says that he needs coupons which i have not received yet. I registered a complaint on the given number by ht chandigarh but now even they are not responding anymore. I feel cheated by ht. Their 1 july deadline has also passed and the newspaper has not yet delivered at my home.
                  +1 photos
                  Aug 12, 2019
                  Complaint marked as Resolved 
                  Hindustan Times customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2019
                  Hindustan Times Customer Care's response
                  Customer has been informed that coupons were sent by courier & were returned to HT office by courier team as no such person was found during the time of delivery, Again coupons for same has been sent in courier on confirmed address ..Request for supply has also been forwarded to Area In-charge for start of supply.
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                    One the 1st page of the newspaper of 27th june 2019.in which it is shown the top four teams of cricket world cup in which score and details are not updated, just below this u have shown match report of previous match of newzealand and pakistan in which pakistan has won the match so if you can show the previous match report thn it is not updated in the top four points table. Now it is small issue in a department of sports but in future it...
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                    Address:Shri ram colony Shivpuri, Shivpuri, Madhya Pradesh, 473551

                    I am a regular customer of HT news paper...hocker as well as supplier of this news paper in Shivpuri district (m.p)pin-473551, is not supplying paper on time, some days hi supply paper at 5 pm and some day he said paper is not coming in our Shivpuri city...again and again he is doing so...kindy solve this issue and take strict action.myself Mayank Shrivastava, add-Shri ram colony near Suraj Mehta haouse, near nagar Palika boundary district -shivpuri(m.p) pin-473551, ty
                    Hindustan Times customer support has been notified about the posted complaint.
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                      Address:PD 47 D pitam pura delhi-110034, New Delhi, Delhi, 110034

                      I am a regular customer of HT and receiving the coupons regular y for the last four years but this time i have given the cheque to same person authorised by HT for collection.But the coupons has not been received till date passed about 2 to 3 months. My address is PD 47 D pitam pura and no coupon has been received till date and a cheque amount of Rs 890/- has been paid in May 2019
                      Hindustan Times customer support has been notified about the posted complaint.
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                        Address:B-99, NSG Blackcat Enclave, P6, Plot No. 2, Greater Noida, 201310

                        Dear Sir,
                        I, Kamal Singh Asowal, a resident of B-99, NSG BlackCat Enclave, P6, Builder’s Area, Greater Noida - 201308, UP. I had given an advance cheque in May19 for annual subscription of Combo (HT & Hindustan). The subscription suppose to start from 1st June. As of new there is no news of coupons / subscription. I had tried calling the HT Cheque (amt - 1400/-) taker - Mr. Sachin Mallik, but he is not answering or taking my calls. I have no other options except sending mail to you. Its 7 days lost so far. Not accepted from such a big Media House.

                        The cheque was cleared and got the receipt via mail of the same. Also I got the message from HT that my coupons is dispatched.

                        I don’t know what to do now. Would appreciate if you look into this and revert or instruct further accordingly. If there is issues in it, then I request you to kindly cancel and refund the same. I will look for another Newspaper subscription.

                        Looking forward to hear from you soon.
                        Thanks,
                        Kamal Singh - [protected].
                        Hindustan Times customer support has been notified about the posted complaint.
                        My Registration Mobile no. [protected]. i book your HT Subscription 3 months back, but till date i did not receive any copy of news paper. despite 6 complaints no action taken.
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                          Address:Room No. 6, Suyog society, Agra road, chikhalebaug, kalyan west 421301, Thane, Maharashtra, 421301

                          Hi,
                          Name - sonali mali
                          Msg received of cheque. As on 23rd june 2018
                          Location - kalyan west

                          Paper agency. Raju shirsagar paper mart

                          Please let me know my expiry date of coupons which i subscribed for 12 months.
                          I not getting my ht copy since 1st may 2019 and when i asked about agency they told validity is over for coupons.
                          How can be validity is over of 12 months coupons when i paid check for that as on 23th june 2018, that 2 months after??
                          Please do the needful and refund my last two coupon subscription amount as i am not got the benefit of that or compensate it by providing ht copy adding this missed days for which i don't got the copy.

                          Please investigate above issue on priority basis.
                          Looking for kind support.

                          Thanks
                          Sonali mali
                          [protected]
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                            Address:Jammu, Jammu, Jammu and Kashmir

                            Dear,
                            I have paid rs105000 in five transaction on dated 10.05.2019 and 11.05.2019. Through google pay in the bank transfer from my hdfc bank to shine icici bank. I have filed all receipts from shine side and my hdfc payment transfer vouchers. The shine agent is gourav. I will share the receipts if asked. Now gourav is still demanding 50000 to avail the services of shine and to provide platform for interview.
                            Please help me whether my transactions are genuine or fraud. If fraud i may proceed for legal action.

                            Thanks regards
                            Kuldeep razdan
                            Mobile [protected]
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                            Your message wasn't delivered to [protected]@shine.com because the address couldn't be found or is unable to receive email.
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                            The response was:
                            550 5.1.1 the email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser w24sor3709034oih.40 - gsmtp

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                              Dear hindustantimes,

                              Do you people really know and care about cyclone fani and what was it’s effect on india that to which part of india got destroyed because of this horrible cyclone...

                              First of all cyclone fani hits odisha and completely destroyed odisha with its wind flow of speed 185kmph and around 57k electric plus telecom pole has been went off. There is no light no drinking water no communication medium no calls nothing...
                              People are struggling for life and it’s too much hectic for them to sustain.

                              Shame on you guys and your editors mostly your journalists who doesn’t know what to print on your newspaper..

                              I am feeling very sad to say that you should refer to newyork times and united nation news about the fani cyclone effect.

                              This is the main reason why people in india don’t trust media and my humble request to you that if you don’t know what exactly the news is then you just don’t print wrong information..

                              What happened to andhra pradesh, west bengal and jharkhand??? Could you please explain in better way compared to odisha???

                              It’s hurts when our nation newspaper prints # news like this...

                              One suggestion: you can reprint this news by saying sorry 😐 or else never ever print any news and stop your publication.

                              For more you can refer to other newspaper and news channels to get what is the impact of fani in india and which part of india has damaged by this..

                              From,
                              A citizen of india and mostly a proud odia people who doesn’t seek your attention for her state.
                              Hindustan Times customer support has been notified about the posted complaint.
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                                Address:M-III/57, Madhuban, 754142

                                I came across your newspaper in facebook.in the very fast page i read about the destruction caused by fani which had not mentioned odisha... But about it's neighboring states, whereas odisha is the state which has been seriously affected by fani. This is really very disappointing. Odia people so do as i have a serious rant against your newspaper... I guess i will take this thing to even more higher authorities.in your upcoming newspaper... Publish some lines apologizing odisha and odia people
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                                  The recent super cyclone fani has caused havoc in the eastern states of india: odisha, west bengal, jharkhand, andhra pradesh. But its landfall was in the coast of puri, odisha with a troublesome windspeed of 205km/hr where it caused the most devastations. But ht cares less to mention even the name of the most affected state 'odisha' in its front page. Its sad and dissapointing to find a 'national newspaper ' being discriminatingly attentive to facts and subsequently not conveying the proper sketch to the people. Odisha is now being called ' virtual poor state' because of the lack of concern of even the media houses. The reasons for this is being wide estimated in the social media but what concerns me the siding of an independent newspaper against real issues. An answer is needed.
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                                    Address:C3/31-32 FIRST FLOOR SEC-11 ROHINI, New Delhi, Delhi, 110085

                                    We are regular reader of newspaper here in sector11 rohini, newspaper vendor is charging Rs25 extra every month as delivery charges saying that company not paying him enough to meet delivery expenses being incurred by him.Kindly explain why consumer should be charged extra for such service as it leads to charges ABOVE TO MRP which is not permitted .
                                    Kindly look into the matter and initiate justice.
                                    Thanks
                                    Kharbanda
                                    C3/31 -32FF
                                    SECTOR 11
                                    ROHINI
                                    DELHI
                                    Hindustan Times customer support has been notified about the posted complaint.
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