[Resolved]  Hindustan Times — I want my money back

Address:

Gurgaon, Haryana

To whom it may concern.. I am subscriber of HT+Mint (Gurgaon) since last year. I had horrible experience since the day i have take this subscription. Last year i have taken the combined subscription on 06/11/2012 ( cheque no. 412050, RBS; HT Application serial no. 1550101), and the news paper suppose to start from 1st Dec'2012. And as expected it never got started, i have followed up 50 times with the vendor, HT people and ultimately it started last week of Dec' 12. Now around Jun13/Jul13 the vendor came to me with monthly actual bill, then i have shown him the slip i have from HT and made him understand (after lots of arguments and effort) that its a Yr subscription and can't expire in 6 months. Starting Sep'13 I started getting calls for renewal of my subscription, and i was in no mood to do that, because of two reason bad experience in terms of service and HT database doesn't know when my subscription would be over (HT ppl said it would be over by Oct'13, where my paper started end of Dec'12). Ultimately a lot of conversation i agree to renew the subscription of HT only ( cheque no. 358579, ICICI, Dt. 27/10/13; HT Application serial no. 1657056), and All the HT people promised me that this time the coupon will come to me within next 15 days and i will hand over the coupon to vendor each month (which was my demand since last year, as otherwise i would have any idea what is going on between HT and Vendor). And and and...its the same story this time as well, Dec'13 1st week vendor came with the bill, and ask me they don't get coupons from HT, hence he will continue paper only if i pay him by cash. When the coupon will come he will talk then. With my surprise i called the sales person and the HT call center[protected], and both assured me for resolution. And now as i have not got the resolution I WANT MY MONEY BACK. I really don't have time or interest to continue following up on some silly stuffs after paying money from my pocket. Details : Cheque no. 358579, ICICI, Dt. 27/10/13 HT Application serial no. 1657056 Executive Name and contact : Deepak (Mob. [protected]) Indar (Mob [protected]) Vendor : D K Yadav News Agency (mob [protected]) S Ghosh