Hindustan Times — WRong offer placed on website

Address:Ghaziabad, Uttar Pradesh

I placed a classified ad on the Hindustan times thru releasemyad.com. It was an 1 plus1 ad combo offer wherein you pay for 1 and the next add is released as free. I got a confirmation call and email for the same, however after 4 days of booking the ad, I get another call from publishing house saying that offer is no longer valid and we have taken it down from the website and we will not give the free advertisement. I requested them several times to consider this as special request as the I have received confirmation emails and calls but they stopped calling and entertaining my emails and kept my 1 advertisement also on hold. ReleasemyAd customer care agents kept calling me every day saying give us 1 day when we can release your ad but publishing house will not release the free advertisement. This is how big publishing house likes HT are making a fool of the customers to attract advertisements. I will never again place ad with HT. TOI does a much better job at this however there ads are bit costly from HT. Hope someone will help me here.
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