Hindustan Unilever — Hopeless product from Pureit advanced 23 ltrs

Address:

Bangalore, Karnataka

I have purchased Pure it advanced 23 litres product in october 2014 but from starting there was many issues and its non working. After complaining to the customer care, the response was so poor, even i have waited for more than 10 to 15 days. How a family can wait without water? This was happened during warranty period and after its no one is responsive and the product is having many problems. After replacing the germ kill kit, water smell and taste is very bad. We are not able to drink water now. When I called customer care, they are asking money for technician visit.why should I pay extra money if the Pureit company has provided a faulty germ kill kit. Please do the needful ASAP