Hindustan Unilever Limited (Pureit) — Not Responding on calling many times

Address:

Ahmedabad, Gujarat

I have Hindustan Unilever Limited PUREIT CLASSIC AUTOFILL 23L i had made complain to company regarding the Germkill Kit Expired with in one month. The GermKill Kit was Refilled on Dated 07/07/2014 from 361 Degree Solution Ahmedabad. I made complain to company on this matter on Dated 09/08/2014.As, at home we are two family members. The capacity of Germkill kit to purify is 1500 ltrs of water . As on average this germkill kit lasts for 3 months. I am calling customer care service center every day but they are not doing any action. i have bill of Refilling Germkill kit which i am attaching it with this complain My email id is [protected]@gmail.com and mobile number is [protected]. I bought this product on Jan 2014 and the germkill kit which was provided by compny lasted for almost 5 months. I first time refill it on Dated 26/05/2014 and provider was same 361 degree solutions ahmedabad. The germkill kit which was refilled on dated 26/07/2014 lasted only for 45 days. I made complain to the company regarding the expiry of germkill kit. The gerkill kit was replaced on Dated 07/07/2014 and it only lasted for 30 days. I made complain regarding this and now they are saying we replaced it at FOC (free of cost) on dated 07/07/2014. As they are right they replaced it but they given me used one because it only lasted for 30 days. This is case of Cheating and fraud . I believe you will take neccessary action on this matter. As company is not loyal to thier customers and giving used products with new packaging. This kind of thing can not be tolerated..