Hindustan Unilever / Pure It — no response even after 7 days of complaint

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have registered a complain for poor filtration from my PURE IT and ordered for replacement of the germ kill kit. The complaint number was C[protected].It was 10.01.2015. Since then no person even bothered to make a contact, paying visit is a far off thing. Nobody is taking call at the service centre. But the best part it I have been receiving messages from pure it in my mobile stating that my problem was resolved. No one is taking a call, no one came to see the problem yet they considered the issue fixed. It is very hard to believe such non-sensical idiotic approach from a veteran concern like HUL.