Hitachi — Bad Service from Hitachi AC

Address:Ahmedabad, Gujarat

Hello, I have bought Hitachi AC 1.5 ton Model(KAZE +) from vijay sales Ahmedabad last year in March-2014.As per Hitachi company service policy they provide three free service in first year, but i have been served with only one. I have logged mine complaint in Hitachi Customer care(by email and by phone) but no one responding well. Requesting you to please let me now what i have to do now? Regards, Suhas Shetty [protected]
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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
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Comments

They dont care. One of baddest AC services all time.
Another customer.
I stopped buying HITACHI products because of bad and reluctant attitude during services.

Other AC brands providing better services comparatively.
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jul 6, 2019
Verified Support
Dear Utkarsh,

We do not want you to feel this way. Kindly share your mobile number or complaint number with us at [email protected]. And we assure you we will look into this right away.

Regards,
Team Hitachi
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jul 15, 2019
Verified Support
Dear Utkarsh,

We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi

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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
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